Group Benefits Specialist

Résumé du poste

Support plan sponsors and members with benefit plan management and software navigation. Contribute to product improvement through user acceptance testing and bug identification.

Détails du poste

Who is Effortless Admin Effortless Admin is transforming how Canada handles employee benefits. We exist to provide the best possible group benefits experience to employers and their employees, while empowering benefits consultants. We are an expanding organization looking for motivated individuals who want to join us on our growth trajectory. If you're ready to start your career with a company that invests in your growth from day one, we want to hear from you! To apply: 1. Submit your resume and cover letter 2. Complete our skills assessment: https://www.ondemandassessment.com/o/JB-6NODVR3CJ/landing?u=1193676 Completing both steps will fast-track your application through our hiring process. Position Overview Full-Time | Edmonton, AB | On-site Your Launchpad into a Career in Group Insurance This is more than a job -- it's your entry point into the dynamic group insurance industry. As a Group Benefits Specialist, you'll gain hands-on experience with Canada's top benefits administration technology while earning an internationally recognized professional designation that will set the foundation for your career. Whether you're a recent graduate or early in your career, this role offers a clear path forward. Effortless Admin is growing across multiple departments and functions, and the Group Benefits Specialist position is designed as a gateway to advancement throughout our organization What You’ll be Doing Supporting plan sponsors in the management of their benefit plans Assisting plan members in using our software and understanding their coverage Contributing meaningfully to our development team in continuously improving the software through user acceptance testing, bug identification and product refinement Expanding your abilities as a subject matter expert in employee benefits data Developing expertise across a wide range of benefits carriers, plans and contracts Working independently in completing daily tasks Providing an exceptional customer service experience, bringing greater understanding to clients and resolving their benefits questions Delivering support by live chat, email and phone in English (and French, if bilingual) Other duties as assigned What You’ll Bring Passion for customer service and helping people Desire to work in a team environment and grow your career An interest in the Canadian group benefits administration Ability to learn new technologies quickly Strong written and verbal communication skills Commitment to professional development and continuous learning Fluency in French is an asset but not required What’s in it For You Professional Development You Can Count On: Mandatory GBA Certification Program -- We'll sponsor your path to earning the internationally recognized Group Benefits Associate (GBA) designation through all three certification levels Paid study time -- Five hours per week during work hours dedicated to your professional development, with progressive salary increases upon completion of each certification level Course materials, textbooks, and enrollment fees; all as more particularly set forth in the Effortless GBA continuing education policy framework Career Growth Opportunities: Clear pathways to advance into other departments and functions across Effortless Admin as we continue to expand An industry recognized certification and on job training to set you up for a career of group insurance expertise Work alongside industry-leading development teams and benefits experts Work Environment: Collaborative team in a supportive, growth-focused environment A flexible company with personality and heart Competitive compensation and robust benefits package Great work-life balance with 37.5 hour work week Great in building amenities including gym and swimming pool Join Our Journey At Effortless Admin, you'll launch your career in group insurance while earning credentials that matter. This isn't just about learning the industry -- it's about building the foundation for wherever you want to go next, whether that's deeper into benefits expertise or across our growing organization into operations, account management, implementation, or beyond. Please submit your resume and cover letter. Effortless Admin is committed to building diverse teams and an inclusive workplace. We encourage applications from all qualified candidates.

Ce que vous ferez

Support plan sponsors and members with benefit plan management and software navigation. Contribute to product improvement through user acceptance testing and bug identification.

Exigences

Candidates should possess strong communication skills and a passion for customer service. A desire to learn group benefits administration and new technologies is essential.

Avantages

• Professional development • GBA certification sponsorship • Paid study time • Gym access • Swimming pool access • Competitive compensation • Robust benefits package

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Analyse de données · Souhaitée
• Communication Skills · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Group benefits administration
• Software support
• User acceptance testing
• Bug identification
• Product refinement
• Data analysis
• Communication skills
• Time management
• Problem solving
• Technical learning
• User Acceptance Testing (UAT)
• Continuous Development
• Workplace Inclusivity
• Insurance Industry
• Bilingual (French/English)
• Account Management
• Benefits Administration
• Multilingualism
• Management
• Customer Service
• Education Policy
• French Language
• Operations
• Verbal Communication Skills
• Teamwork

Domaines d’emploi

• Customer Service & Support
• Finance & Accounting
• Administrative
• Human Resources
• Group Benefits Specialist
• Compensation / Benefits Specialist
• Government Social Benefits Officials
• Compensation, Benefits, and Job Analysis Specialists