Front Desk Executive

Position: Front Desk Executive, Ebenezer International School Reporting Manager: Admin Head / Principal 🔹 Key Responsibilities Welcoming Visitors The front desk executive greets parents, students, teachers, and visitors politely and creates a positive first impression of the school. Managing the Reception Area Maintain cleanliness, organization, and a professional atmosphere at the front desk or reception area. Handling Phone Calls Receive incoming calls, answer inquiries about the school, and transfer calls to the appropriate staff or department. Visitor Registration and Security Record visitor details in the visitor log book, issue visitor passes, and inform the concerned staff about the visitor. Providing Information Give correct information about school timings, admissions, events, and policies to parents and visitors. Handling Correspondence Receive and distribute letters, parcels, emails, and official documents to the correct departments or staff members. Assisting in Admission Inquiries Guide parents about the admission process, provide application forms, and direct them to the admissions department if needed. Student and Parent Assistance Help students or parents with general inquiries, directions, or small administrative issues. Maintaining Records Keep records of visitors, calls, messages, and important communications for school administration. Communication with Staff Inform teachers or school authorities when parents or visitors arrive and ensure smooth communication. Handling Emergencies In case of emergencies (medical issues, security concerns), inform school authorities immediately and follow school protocols. Supporting Administrative Work Assist the school office with basic administrative tasks such as filing documents, scheduling appointments, and preparing reports. Why Build Your Career with Ebenezer International School In a world where change is constant, stability and growth rarely come together. At Ebenezer Education, they do. Here’s what makes Ebenezer International School an exciting and trusted place to build your career Performance = Stability If you perform well and deliver consistently, your stability with Ebenezer International School is assured. We don’t talk about this often — but in today’s uncertain times, that assurance truly matters. Career Path Visibility We ensure clear growth trajectories and structured feedback so every employee knows what’s next in their journey — no ambiguity, just clarity and opportunity. Continuous Development Learning never stops at Ebenezer International School. From professional upskilling to leadership development and digital learning pathways, we invest deeply in every individual’s growth. Tuition Fee Benefits As part of the Ebenezer International School family, you can enrol your children in our schools with tuition fee waivers — a meaningful advantage for those who value education. At Ebenezer International School, we offer the best of both worlds — the energy of a growing organisation and the stability of an institution built on 3 decades of trust. If you’re someone who thrives in a high-performance, positive, and purpose-driven environment, Ebenezer International School Education is where you’ll grow, contribute, and belong. Join us. Build your legacy with Ebenezer International School.

The Front Desk Executive is responsible for welcoming visitors, managing the reception area, and handling incoming phone calls and inquiries. They also assist with administrative tasks, maintain visitor records, and support the admission process by guiding parents.

The role requires a professional individual capable of providing excellent first impressions and managing school correspondence. Candidates should be able to handle administrative duties, maintain organized records, and follow emergency protocols.

• Tuition fee waivers for children

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Reception Management
• Visitor Registration
• Customer Service
• Telephone Etiquette
• Administrative Support
• Record Keeping
• Communication Skills
• Information Management
• Emergency Protocol Handling
• Filing
• Scheduling
• Correspondence Handling

• Administrative
• Education
• Customer Service & Support

Expérience minimale

0+ ans

Postuler avant le

9 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level