Client Success & Business Development Specialist

We're looking for a motivated, relationship-focused professional to help grow and support our online client community. This is a remote, independent contractor opportunity. You'll be responsible for both introducing prospective clients to our programmes and supporting them as they begin their learning journey. About us We operate a global online business delivering personal development and leadership education through digital programmes and an engaged online community. Our mission is to help individuals develop the mindset, skills, and confidence to achieve their personal and professional goals. About the role This position combines client acquisition with ongoing client support. You'll connect with prospective clients, learn about their goals, introduce suitable educational programmes, and guide them through the enrolment process. After enrolment, you'll help ensure clients feel welcomed, supported, and engaged as they begin their journey. We're looking for someone who enjoys building genuine relationships, communicates professionally, and is comfortable working independently in a remote environment. Key responsibilities Connect with prospective clients and conduct discovery conversations to understand prospective clients' goals Onboard new clients and provide a positive introduction to our programmes. Build ongoing relationships that encourage engagement and retention. Maintain accurate records using CRM and digital communication platforms. Collaborate with remote team members to deliver a consistent client experience. Qualifications Experience in business development, customer success, sales, account management, recruitment, consulting, or a similar client-facing role. Strong interpersonal and communication skills. Ability to build trust and develop professional relationships. Self-motivated with excellent time management skills. Comfortable using digital collaboration and CRM platforms. An interest in personal development and lifelong learning. What we offer Fully remote work environment. Flexible working hours. Comprehensive onboarding and ongoing professional development. A collaborative international team environment. Opportunities for professional and personal growth. If you enjoy connecting with people, building relationships, and helping individuals access educational programmes that support their personal growth, we'd love to hear from you..

The role involves connecting with prospective clients to introduce educational programmes and guiding them through the enrolment process. Additionally, the specialist provides ongoing support and onboarding to ensure new clients are engaged and retained.

Candidates should have experience in client-facing roles such as sales, consulting, or account management. Strong communication skills and proficiency with digital collaboration and CRM tools are required.

• Fully Remote Work Environment • Flexible Working Hours • Comprehensive Onboarding • Ongoing Professional Development • Opportunities For Professional And Personal Growth

• Gestion du tempsSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Business Development
• Customer Success
• Account Management
• Client Onboarding
• CRM Platforms
• Interpersonal Communication
• Relationship Building
• Time Management
• Discovery Conversations
• Client Retention

• Sales
• Customer Service & Support
• Education
• Consulting
• Management & Leadership

Expérience minimale

0+ ans

Postuler avant le

7 févr. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Greater Toronto and Hamilton Area, Ontario, Canada

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte