Learning & Development Instructional Designer

Résumé du poste

Create interactive and engaging learning materials across various formats for internal team members and external partners. Collaborate with subject matter experts to design learning outcomes and manage the delivery of content via a Learning Management System.

Détails du poste

Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST We value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3 days per week. Role Summary As the Learning and Development Instructional Designer, you will be part of a team that creates award winning education to help attract, onboard, retain, and support the growth of Eminence’s Customers. In this role, you will create interactive, engaging and effective learning in various formats for all audiences across Eminence including Team Members, Spa Partners, International and Online Distributors. You will also work closely with cross-functional teams to ensure learning materials, documentation, and project milestones are well organized, aligned, and delivered on time. You will be reporting to the Senior Manager of Learning & Development. Responsibilities Use instructional design best practices to create interactive learning that enhances learner engagement, skill development, and knowledge retention and application Collaborate with Subject Matter Experts (SMEs) to gather and prioritize key content and map core learnings Craft learning outcomes based on learner needs and project scope; design the hierarchy, sequence, and flow of core concepts to support accomplishment of learning objectives Design appropriate delivery methods (e.g., eLearns, videos, job aids, quick reference guides) Design adaptable delivery to allow for a range of educator styles and learner roles, scaffolding levels of knowledge, and alternative session lengths Use course-authoring best practices to produce high-quality resources (e.g., print materials, presentations, facilitator guides, videos, diagrams, infographics) that deliver on established goals Partner with Creative Services on the production of multi-media assets for learning deliverables when appropriate Provide support to facilitators and trainers where necessary by managing the chats, Q&A pods, sharing polls and other interactions to make sure the facilitators and trainers can focus on the delivery of the content and engagement with the audience Upload and update learning materials on Learning Management System (LMS) and create new Learning Plans as needed Use evaluation best practices to plan, implement, and assess evaluation of learning projects, programs and initiatives Measure the success of learning initiatives and projects by evaluating training effectiveness (e.g., learning outcome accomplishment) and learner experience (e.g., satisfaction) Qualifications 5+ years' experience as an Instructional Designer developing various types of learning for different audiences using diverse modalities (onsite, eLearning, blended) Post-secondary education in Adult Education, Instructional Design, Learning Sciences, or a related discipline (e.g., PIDP, B.Ed) Experience with education in a Retail and/or Spa environment, preferred Excellent attention to detail, organizational, and communication skills Knowledgeable in Adult learning principles and methods and creating learning that engages different adult learners’ need Advanced knowledge and skills in using Microsoft 365 tools, including Teams, SharePoint, and Office Experience in using eLearning authoring tool such as Articulate Experience in video creation and editing using tools such as Premier pro Experience in uploading and maintenance of content in an LMS (preferably Docebo) Experience in using AI for content creation is an asset Skin Care Product Knowledge and Esthetics is an asset Bilingualism is an asset (English plus French or Spanish) Total Rewards Competitive salary, quarterly and annual bonuses based on individual and company goals 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards The Application Please submit a resume with a cover letter. Closing date for applications: Wednesday, September 2nd, 2026, at 9pm PST.

Ce que vous ferez

Create interactive and engaging learning materials across various formats for internal team members and external partners. Collaborate with subject matter experts to design learning outcomes and manage the delivery of content via a Learning Management System.

Exigences

Requires over 5 years of experience in instructional design and post-secondary education in Adult Education or a related field. Proficiency in eLearning authoring tools, video editing software, and LMS maintenance is essential.

Avantages

• Quarterly Bonuses • Annual Bonuses • Extended Health Insurance • Health Spending Account • Wellness Program • Green Transportation Incentive • Paid Time-Off • Product Discounts • Tuition Assistance Program • Length Of Service Rewards

Compétences indiquées

• Gestion de projet · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Instructional Design
• Adult Learning Principles
• eLearning Development
• Course Authoring
• LMS Management
• Video Editing
• Content Creation
• Project Management
• Collaboration
• Microsoft 365
• Articulate
• Adobe Premiere Pro
• Docebo
• Evaluation Best Practices
• Curriculum Mapping
• Stakeholder Management

Domaines d’emploi

• Education
• Human Resources
• Creative & Media
• Retail
• Manufacturing