Service Technician, Residential New Construction

Résumé du poste

The technician is responsible for diagnosing and repairing residential HVAC equipment in new construction environments. They must also perform equipment start-ups, manage material requisitions, and ensure high levels of customer satisfaction.

Détails du poste

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you. Residential New Construction HVAC Service Technician Reports To: General Manager and/or Operations Manager Status: Full-time, Regular Location Name: Enercare Rob's Albertan McKinley Location Address: Edmonton, AB Position Summary: As a member of our team, you will accurately diagnose and repair problems with residential new construction HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers. Key Responsibilities: Responsible for analyzing, diagnosing, and resolving customer concerns in residential new construction environments. Perform service on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories. Perform start-ups on air conditioning as required. Responsible for the delivery and removal of equipment needed to complete service work. Responsible for providing excellent service to customers and sustaining high levels of customer satisfaction. Handle customer concerns, questions or problems in an effective manner. Prepare material requisition forms to ensure proper truck stock levels. Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication. Qualifications: The qualified candidate must have a high school diploma or equivalent. Must possess all valid licenses or certifications as required by provincial or local governmental laws or regulations for the geographical work area. A license in plumbing, electrical work, sheet metal, or refrigeration an asset. Proven mechanical aptitude and experience in the HVAC field. Able to operate all necessary tools and equipment to perform various projects. Adept at servicing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories. Demonstrated commitment to the delivery of customer-focused service. Must be able to read and interpret drawings, blueprints, and production diagrams. The ability to work overtime and weekend hours as required. The successful incumbent must be able to meet the minimum requirements for our background check criteria. Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request. Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

Ce que vous ferez

The technician is responsible for diagnosing and repairing residential HVAC equipment in new construction environments. They must also perform equipment start-ups, manage material requisitions, and ensure high levels of customer satisfaction.

Exigences

Candidates must have a high school diploma and possess all valid provincial licenses or certifications required for the trade. Proven mechanical aptitude and the ability to interpret blueprints and technical drawings are essential.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Troubleshooting · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• HVAC repair
• Mechanical aptitude
• Troubleshooting
• Customer service
• Blueprint reading
• Soldering
• Welding
• Brazing
• Equipment maintenance
• IAQ product servicing
• Technical diagnostics
• Material requisition
• Artificial Intelligence
• HVAC
• Construction
• Customer Service
• Fabrication
• Plumbing
• Mechanical Aptitude
• Sheet Metal
• Operations Management
• Ventilation
• Brazing (Metal Work)
• Drawing Interpretation

Domaines d’emploi

• Trades
• Construction
• Energy
• Customer Service & Support
• Residential Service Technician
• HVAC Mechanic / Installer
• Air Conditioning and Refrigeration Mechanics
• Heating, Air Conditioning, and Refrigeration Mechanics and Installers