Bilingual Collections Specialist

At Environmental 360 Solutions Ltd. (E360S), we don’t just manage waste - we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we’re building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you’re looking to do work that matters - where your ideas are valued, your growth is supported, and your impact is real - you’ve come to the right place. Position Overview: The Collections Specialist will work with a team responsible for the order to cash process, including credit, collections, billing and cash application. This role is accountable for collection of outstanding customer account balances, improving DSO and minimizing bad debt losses, in accordance with the company’s accounts receivable policy. Key Responsibilities: Ensure timely collection of outstanding receivables to meet collection objectives Contact customers regarding overdue accounts, determine and resolve reasons for non-payment Regular review and reconciliation of customer accounts to allow for an accurate account status Monitor customer accounts for non-payment, late payment and other irregularities Analyze customer payment patterns and develop strategies to improve cash flow Use tracing techniques to locate customers Research and resolve payment discrepancies, providing backup to customers when required Process credit card payments Send monthly overdue letters and handle account suspension process Update management on overdue accounts Make recommendations for 3rd party collections and bad debt write offs Perform other accounts receivable related duties and responsibilities as required Qualifications: Strong negotiation and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner Attention to detail and high level of accuracy Effective time management and organizational skills Ability to work efficiently and independently Strong analytical and problem-solving skills Team player with positive attitude who takes initiative and has a strong work ethic Computer literacy, including effective working skills with Microsoft Office Experience with ERP systems Minimum 1 year experience in collections, accounts receivable or a similar role Bilingual (English and French) required Enrolled in or Completed a Post-Secondary Degree or Diploma in Business Administration or related discipline is preferred but not required Experience in the waste management industry would be considered an asset This is more than a job - it’s your opportunity to be part of something bigger. At E360S, we’re setting new standards, transforming communities, and advancing the industry with every step forward. Bring your expertise, your curiosity, and your drive. Let’s build a sustainable future we can all be proud of. Apply today and discover what’s possible when purpose meets progress. Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S. The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

The Collections Specialist is responsible for collecting outstanding customer balances to improve DSO and minimize bad debt losses. Key duties include reconciling accounts, resolving payment discrepancies, and managing the account suspension process.

Candidates must be bilingual in English and French with at least one year of experience in collections or accounts receivable. A post-secondary degree or diploma in Business Administration is preferred.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Negotiation
• Communication
• Attention To Detail
• Time Management
• Organizational Skills
• Analytical Thinking
• Problem Solving
• Microsoft Office
• ERP Systems
• Collections
• Accounts Receivable
• Bilingual English and French

• Finance & Accounting
• Environmental & Sustainability
• Customer Service & Support
• Administrative

Formation minimale

Diplôme collégial

Expérience minimale

1+ ans

Postuler avant le

27 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Associate

Mode de candidature

La candidature directe est offerte