Network Operations Centre (NOC) Analyst

Résumé du poste

Job Title :Network Operations Centre (NOC) Analyst Location :- Open For 100% Remote Duration:- 12+ Months Contract(With Possibility of extension) T4 Only Pay Rate Range : $30-40 /hr on T4 Duties and Responsibilities Monitor managed infrastructure and investigate related alerts Promote and enforce best practices on solutions delivery to produce maximum uptime Provide consultative and professional services to our customers Work with vendors for product information and technical support Engage other Equinix departments for solutions design and delivery Provide timely response to all incide…

Détails du poste

Job Title :Network Operations Centre (NOC) Analyst Location :- Open For 100% Remote Duration:- 12+ Months Contract(With Possibility of extension) T4 Only Pay Rate Range : $30-40 /hr on T4 Duties and Responsibilities Monitor managed infrastructure and investigate related alerts Promote and enforce best practices on solutions delivery to produce maximum uptime Provide consultative and professional services to our customers Work with vendors for product information and technical support Engage other Equinix departments for solutions design and delivery Provide timely response to all incidents, outages and requests to customers and service providers Record all work and incident details using ticketing system Requirements Experience with multi-vendor hosted environments Strong understanding of IP and TCP/IP protocols Strong understanding of networking fundamentals and OSI model Excellent verbal and written communication skills Excellent teamwork and customer service skills Good knowledge of hosting marketplace Solid understanding and production experience with virtualization technologies (VMware. Nutanix, HyperV etc) Nice to have Cisco CCNA, Microsoft MCSA/MCSE, Red Hat RHCT or other, Network+ or other network and OS related certifications or experience Nice to have knowledge of SQL, Exchange Nice to have knowledge of AI technologies and concepts (Nvidia DGX and HPC) Qualifications Minimum 2 year network experience in a data center and managed IT services environment College, University Degree, or an equivalent combination of education and experience Strong analytical and interpersonal skills Ability to work in a fast-paced, ever-changing environment Ability to work shifts in a 24/7/365 environment Bilingual - English/French considered an advantage #INDPRO

Ce que vous ferez

The NOC Analyst will monitor managed infrastructure, investigate alerts, and provide consultative services to customers. They will also engage with vendors and other departments for solutions design and delivery.

Exigences

Candidates should have a minimum of 2 years of network experience in a data center environment and a strong understanding of networking fundamentals. Relevant certifications and knowledge of virtualization technologies are preferred.

Compétences indiquées

• Français · Souhaitée
• Service à la clientèle · Souhaitée
• Analytical · Souhaitée
• Technical · Souhaitée
• interpersonal skills · Souhaitée
• Interpersonal · Souhaitée
• Communication · Souhaitée
• Communication Skills · Souhaitée
• Customer · Souhaitée
• Technical Support · Souhaitée
• Communication bilingue · Souhaitée
• Anglais · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Network Operations
• IP Protocols
• TCP/IP
• Networking Fundamentals
• OSI Model
• Communication Skills
• Teamwork
• Customer Service
• Virtualization Technologies
• VMware
• Nutanix
• HyperV
• Cisco CCNA
• Microsoft MCSA
• Red Hat RHCT
• SQL