Bilingual Account Manager

Job Summary Within the assigned territory, establish outstanding relationships with existing Palliser customers and develop new customers. Become a trusted advisor by managing product performance and regularly communicating proactive solutions to maximize sales per square foot. This requires the sales representative to fully understand all Palliser product categories, product knowledge and merchandising strategies. The sales representative is expected to visit the customer’s showrooms and meet with the key contacts on a regular basis. Travel is a significant part of this position, with showroom visits and trade shows requiring up to 50% of time. Each sales representative is expected to grow and develop Palliser business by a minimum of 10% per year through additional floor spots with new and existing customers. There is an administrative side to this position. While working in the head office, the sales representative will focus on customer service, maintaining communication with all customers in the territory. The sales representative will use the head office time to learn about new products, upcoming promotions and conduct product performance analysis, with the goal of making well informed recommendations. Duties and responsibilities 1) Sales Review monthly sales, category performance and product performance per account within the territory and prioritize recommendations for customers. Based on the distribution strategy within the territory, continually present Palliser product and merchandising strategies to targeted, prospective customers. Using administrative and organizational skills, maintain key information on each customer for accurate metrics. Maintain a thorough understanding of Palliser’s competitors, products and pricing. 2) Product Become Palliser product experts with exceptional knowledge on frames, foam, leather, fabric, mechanisms and manufacturing techniques. Communicate feedback from Palliser customers to Product Development, keeping the internal teams aware of the market place. 3) Training and Product Information Work closely with Product development and Merchandising to gain a thorough understanding of all product introductions and discontinuations. 4) Marketing: Encourage and assist Palliser customers to advertise the brand with internal support materials and external opportunities. Work with the Marketing team to assist Palliser customers with their creative requirements. Maintain the brand standards with Palliser customers in terms of the visual presentation and marketing support. 5) Communication The expectation for all sales representatives is to maintain the very best internal and external communications. Provide regular reporting to the sales management. Collaborate with other sales representatives to ensure the best recommendations for Palliser customers. Key Internal Contacts Sales Management Marketing Department Merchandising Retail Services & Consumer Care Teams Quality Team Product Development Team Research and Development Team Credit and Finance Team Qualifications Fluency in both English and French is mandatory Post-Secondary Education with emphasis in Business and Sales or equivalent working experience 3 Years of progressive Sales Experience Knowledge and/or experience of Furniture Sales an asset Excellent interpersonal and communication and presentation skills Will be required to travel in designated territory; a valid driver’s license is a requirement This role includes international travel; a valid passport is a requirement Demonstrated experience in identifying and acting on new business opportunities within new markets Proven background in building and maintaining solid relationships

Establish and maintain relationships with existing and new customers to maximize sales per square foot through product performance management. The role involves significant travel for showroom visits and trade shows, combined with administrative duties at the head office.

Requires fluency in English and French, a post-secondary education in Business or Sales, and 3 years of progressive sales experience. A valid driver's license and passport are mandatory for designated territory and international travel.

• Account ManagementSouhaitée
• Business developmentSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Bilingual English and French
• Account Management
• Business Development
• Merchandising Strategies
• Product Performance Analysis
• Customer Relationship Management
• Sales Forecasting
• Presentation Skills
• Market Analysis
• Furniture Sales
• International Travel
• Strategic Planning

• Sales
• Manufacturing
• Retail
• Management & Leadership
• Customer Service & Support

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte