Affiliate Network Operations Manager

About the role The Network Operations Manager is the technical backbone of the Everflow Marketplace. This position focuses on the demand side—working directly with marketplace advertisers & publishers to ensure their integrations are seamless and the data flow between systems is optimized for peak performance. Network Operations Manager reports directly to the Head of Marketplace - Merchants, while working closely with the Customer Success support and technical solutions teams. What you'll do Traffic & Data Monitoring: Actively monitor marketplace traffic to identify and troubleshoot anomalies, technical spikes, or tracking discrepancies. Performance Troubleshooting: Act as the primary technical resource for publishers and internal teams to diagnose, escalate, and resolve issues involving APIs, JS SDKs, and proprietary tracking. Internal Collaboration: Work closely with Engineering, QA, and Product teams to escalate critical bugs and provide field-based feedback to improve platform stability. Knowledge Management: Maintain updated internal FAQs and technical documentation specifically tailored to marketplace and publisher integration best practices. Qualifications Professional Experience: 3–5 years in an Affiliate Manager, Account Manager, Technical Solutions, or Network Operations role within the SaaS or Performance Marketing space. Education: High School Diploma or equivalent Technical Ecosystems: Deep familiarity with the performance marketing and e-commerce landscape, including: E-commerce & Shopping Carts: Shopify, WooCommerce, or Magento. Media Buying & Ad Networks: Google Ads, TikTok Ads Manager, and Meta Ads. CRMs & Marketing Automation: HubSpot, Salesforce, or Pipedrive. Performance Tracking: Expert understanding of tracking protocols, attribution models, and third-party tracking platforms. Analytical Mindset: A strategic problem-solver who enjoys digging into data to find root causes and a "can-do" attitude toward fixing technical roadblocks. Technical Communication: Ability to translate complex technical workflows into clear documentation and actionable steps for internal teams and publishers. Technical Proficiency: Comfortable troubleshooting web technologies (APIs, JS SDKs, HTML, and Browser DevTools) in a high-volume data environment. Compensation Package: Base Salary: $80,000 - $90,000 CAD Bonus Potential Perks include: Partial Employer Covered Medical Insurance Unlimited PTO and paid holidays Paid parental leave for putting your family first Startup-like environment, without the constant rush to raise the next round of funding A very collaborative team and culture Education, gym, and equipment stipend Join Our Exceptional Team Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed. Balance, Growth, and Connection Work/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work. Continuous Growth: Regular feedback and discussions about your career path keep you moving forward. Inclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun. We offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you.

The Network Operations Manager monitors marketplace traffic and troubleshoots technical discrepancies to ensure seamless data flow. They collaborate with Engineering and Product teams to resolve bugs and maintain technical documentation for publishers.

Requires 3-5 years of experience in performance marketing or technical solutions with proficiency in APIs, JS SDKs, and e-commerce platforms. Candidates must have a strong analytical mindset and the ability to translate complex technical workflows into clear documentation.

• Partial Employer Covered Medical Insurance • Unlimited PTO • Paid Holidays • Paid Parental Leave • Education Stipend • Gym Stipend • Equipment Stipend

• Analyse de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Traffic Monitoring
• Performance Troubleshooting
• API Integration
• JS SDKs
• Technical Documentation
• Attribution Models
• Data Analysis
• HTML
• Browser DevTools
• Shopify
• WooCommerce
• Magento
• Google Ads
• TikTok Ads Manager
• Meta Ads
• CRM Management
• Attribution Modeling
• Web Technologies
• Customer Success Management
• Workflow Management
• TikTok
• Data Monitoring
• Technology Ecosystems
• Media Buying
• Pipedrive
• HyperText Markup Language (HTML)
• JavaScript (Programming Language)
• Advertising Networks
• Application Programming Interface (API)
• Affiliate Marketing
• Software As A Service (SaaS)
• Dataflow
• Marketing
• Problem Solving
• Knowledge Management
• Marketing Automation
• Operations Management
• Operations
• Safety Assurance
• Salesforce
• Technical Communication
• Troubleshooting (Problem Solving)
• HubSpot CRM
• Advertisement
• Adobe Commerce
• Devtools

• Marketing
• Technology
• Data & Analytics
• Software
• Customer Service & Support
• Network Operations Manager
• Operations Manager (General)
• Manufacturing Managers
• General and Operations Managers

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine