Télétravail · Canada
The role involves owning the full-cycle software development process, from design through implementation and maintenance, focusing on shipping user-facing features end-to-end every sprint. Responsibilities include writing clean TypeScript, well-tuned SQL, and thorough automated tests, while also building internal tools to multiply team velocity.
Télétravail · Canada
The engineer will own the end-to-end Machine Learning lifecycle, including researching, designing, and implementing novel ML solutions for complex business problems. Key tasks involve rapid prototyping, rigorous experiment tracking, deploying models using CI/CD, and maintaining performance monitoring systems.
Sur place · Toronto
This role involves delivering technical onboarding and training to customers by building role-based curricula and leading live sessions, while also developing and maintaining internal runbooks, checklists, and customer-facing documentation to ensure scalability. The consultant will support technical onboarding by configuring the ExaCare platform, managing customer communications, and acting as the voice of the customer to drive product improvements.
Sur place · Toronto
This role involves defining the growth marketing playbook, building the foundational growth engine, and running integrated campaigns and Account-Based Marketing (ABM) efforts in partnership with Sales to drive pipeline and revenue. The manager will also own acquisition channels, conversion paths, and lifecycle automation within HubSpot, adopting an AI-first approach to compounding growth.
Hybride · Toronto
The specialist will own inbound support coverage by responding to customer messages and tickets with speed and empathy, while also triaging and prioritizing urgent issues and routing them appropriately. Key duties include driving strong resolution outcomes based on quality and speed KPIs, acting as the voice of the customer by surfacing feedback, and building scalable support assets like FAQs and playbooks.
Sur place · Toronto
This role focuses on customer-facing implementation, partnering with Business Operations Managers to deliver technical onboarding and effective user training for the ExaCare platform. Key duties include configuring the platform, developing training materials, maintaining SOPs, and acting as the voice of the customer to drive product improvements.