Residential Coordinator (RC.26.04)

We’re Hiring! 🚀 Are you ready to take the next step in your career? Excel Society is excited to announce an amazing opportunity for an Residential Coordinator to join a dynamic team. Hours of work: Mon.- Fri. 8:30a - 4:30p flex (75 Hrs. Biweekly), some evenings and weekends might be required Why This Role? * Work with a forward-thinking organization * Opportunities for growth and development * Collaborative and innovative environment Key Responsibilities: * Ensuring that all Direct Care Workers facilitate a Wellness Support Plan or Individual Support Plan Process (ISP) for each client. * Respecting client’s rights to confidentiality, privacy, independence, well-being, and choice. * Providing emotional support to both clients and staff and using effective problem solving and de-escalation techniques. * Keeping Program Manager up to date on all issues with clients and staff. * Responding appropriately to emergency situations providing support to both clients and staff. * Facilitating service delivery through leadership, guidance, clarifying expectations, and client advocacy. * Ensuring all appropriate documentation is completed and submitted by the employees within due dates. * Attending client care planning meetings or ISP case conferences as required. * Coordinating the renewal of educational and vocational contracts/agreements where applicable. * Planning, organizing, and completing all clients funding renewal budgets accurately and on time. * Recording and monitoring each work site’s operating budget expenditure to ensure costs are kept within the annual budget for any budget responsibilities as assigned by the Program Manager or Director. * Ordering/purchasing and monitoring of all service delivery materials, equipment, and supplies. * Assisting the Program Manager in implementing health and safety processes for each community residence and/or program. * Implementing and maintaining communication sharing process for all team members. * Providing direct client support to clients as required. * Ensuring that the community residence and/or program work sites are clean, comfortable, and professional. * Facilitating regular monthly Client meetings, staff “team” meetings and attending Leadership meetings. * Participating on at least one Excel Society and/or Community Services committee. * Participating in the development of Service Delivery goals, strategies, and reports. * Completing all required employee quarterly goal setting meetings. * Acting as a resource person and positive role model for all staff and clients. * Participating in the on-call rotation and understanding the roles, responsibilities, and expectations of the on-call system. * Developing and overseeing work site specific roles and responsibility expectations of the Emergency Response Safe Tracks, Active Care, and Catalyst systems. * Updating guardians/families, case managers, funders, and community partners on client concerns as needed. * Participate in the recruitment process. * Develop and implement behavior support plans and ensure employees do the same. * Provide on the spot feedback, coaching, and be involved in the discipline process. * Prepare and chair monthly staff meetings as well as participate in agency meetings such as the joint leadership meetings. * Provide onsite training when required. * Ensuring time sheets are completed and submitted on time. * Participate in abuse reviews. * Coordinate and arrange for new intake. * Participate in Quality Assurance Reviews. * Liaison with guardians, other service providers, medical professionals, etc What We’re Looking For: * Applicable degree or diploma in the field of Human Services; * Minimum of 3 years supervisory experience will be considered an asset. * Have considerable knowledge and understanding of persons with disabilities, mental health issues, brain injury, and dual diagnosis. * Proficient in Microsoft Office. * Excellent verbal, written, and interpersonal communication skills. * Efficient time, stress, and behaviour management skills. * Ability to work independently and in a team environment. * Certification in First Aid & CPR. * Satisfactory criminal record check and child intervention check.. * Must have vehicle with insurance coverage as per policy. If you’re passionate about making an impact and want to be part of something great, we’d love to hear from you!

The Residential Coordinator oversees daily operations, staff supervision, and service delivery within community residences to ensure high-quality client care. They are responsible for managing budgets, facilitating support plans, and maintaining a safe, professional environment for both clients and staff.

Candidates must possess a degree or diploma in Human Services and have at least three years of supervisory experience. Proficiency in Microsoft Office, valid First Aid/CPR certification, and a reliable vehicle are also required.

• Growth and development opportunities • Collaborative environment

• Gestion du tempsSouhaitée
• Premiers soinsSouhaitée
• crisis interventionSouhaitée
• BudgetingSouhaitée
• CPRSouhaitée
• LeadershipSouhaitée
• case managementSouhaitée
• DocumentationSouhaitée
• CommunicationSouhaitée
• Microsoft OfficeSouhaitée
• client advocacySouhaitée
• SupervisionSouhaitée
• Conflict ResolutionSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Supervision
• Case management
• Crisis intervention
• Budgeting
• Staff training
• Leadership
• Client advocacy
• Communication
• Time management
• Behavior support
• First aid
• CPR
• Microsoft office
• Conflict resolution
• Documentation
• Emotional Support
• Emergency Response
• De-escalation Techniques
• Neurotrauma
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Planning
• Goal Setting
• Mental Health
• Management
• Care Planning
• Confidentiality
• Customer Advocacy
• Disabilities
• Dual Diagnosis
• Human Services
• Innovation
• Interpersonal Communications
• Problem Solving
• Microsoft Office
• Operating Budget
• Program Management
• Purchasing
• Quality Assurance
• Coaching
• Coordinating

• Social Services
• Management & Leadership
• Healthcare
• Administrative
• Residential Coordinator
• Construction Site Manager
• Construction Managers

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

38 heures par semaine