Customs Brokerage Agent

Company Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.15,000 trained professionals250+ locations worldwideFortune 500Globally unified systemsJob DescriptionEnsure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.Major Responsibilities: Ensure accurate and timely data entry into our operating systemMeets company standards of 52 hours training per yearEnsure customer profiles are updated and current for assigned accountsManage an allocated book of business for all customs needs.Navigation of the CARM Client PortalFollow SOPsCoordinate and Dispatch freight upon requestSubmit documents to CBSAComplete entry requirements for various entries; Standard Filing, E29B, C-Type, V-Type Etc.QualificationsCCS or Intro CSS qualification is preferredExcellent verbal and written communicationExperience with word processing, spreadsheets, Windows, Outlook and various PC based softwareWillingness to learn and develop the industry skillsSense of urgencyAttention to detailHave a positive attitude and an innate desire to help peopleDesire to work in a team environmentWork with integrityMaintain a professional AppearanceHave Confidence even in the face of intense challengesBe curious to learn and growAdhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and VisionaryBe resolute and results oriented- get the job done!Additional InformationExpeditors offers excellent benefits:Paid Vacation, Holiday, Sick TimeHealth Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability InsuranceRRSP Retirement Savings PlanEmployee Stock Purchase PlanTraining and Personnel Development Program

Ensure the accurate and timely movement and clearance of freight through the Customs Brokerage department. Manage assigned customer accounts, handle data entry, and coordinate freight dispatch in compliance with SOPs.

Preferred qualifications include CCS or Intro CSS certifications and proficiency in PC-based software. Candidates must demonstrate a strong sense of urgency, attention to detail, and a commitment to professional growth.

• Paid Vacation • Holiday • Sick Time • Medical Insurance • Prescription Drug Insurance • Dental Insurance • Vision Insurance • Life Insurance • Long Term Disability Insurance • RRSP Retirement Savings Plan • Employee Stock Purchase Plan • Training And Personnel Development Program

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customs Brokerage
• Data Entry
• Customer Service
• CARM Client Portal
• CBSA Documentation
• Verbal Communication
• Written Communication
• Word Processing
• Spreadsheets
• Windows
• Outlook
• Attention To Detail
• Teamwork
• Integrity
• Time Management
• Problem Solving

• Logistics
• Transportation
• Customer Service & Support
• Administrative

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine