Customer Success Project Manager

Job Description: Customer Implementation Project Manager Location: WFH - Toronto Duration – 6+ Months contract with solid potential for extension Interview – 2 round Virtual Max PayRate - $50.85/hr on INC or $43.68/hr on T4. Must have skillsets: Ability to work under pressure and meet deadlines Excellent communication skills Proficient in risk management and problem-solving Proficient in setting expectations and resolving conflict Strong organizational, and time management abilities. Client-facing coordination Implementation coordination Service delivery Project coordination Stakeholder management Risk/escalation management Experience with Google Suite. Salesforce Proficiency Nice to Have skillsets: Ability to think creatively and “outside the box”. Bilingual proficiency. Experience in customer-facing roles Experience in Telecom or related industries Prior experience in implementation, coordination, or project management

The role involves managing customer implementations, coordinating service delivery, and handling stakeholder management. You will also be responsible for risk mitigation and resolving conflicts during the project lifecycle.

Candidates must possess strong organizational, communication, and problem-solving skills with proficiency in Salesforce and Google Suite. Experience in implementation, project coordination, or the telecom industry is highly preferred.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Client-facing coordination
• Implementation coordination
• Service delivery
• Project coordination
• Stakeholder management
• Risk management
• Escalation management
• Problem-solving
• Conflict resolution
• Time management
• Google Suite
• Salesforce
• Communication skills
• Organizational skills

Expérience minimale

5+ ans