Information Technology Operations Specialist

Our client, a leading organization in the financial services industry, is seeking a dedicated and skilled Technology Operations Specialist to join their dynamic team. As a Technology Operations Specialist, you will be an integral part of the IT Operations department supporting critical infrastructure and applications. The ideal candidate will demonstrate resilience, analytical thinking, and a proactive mindset, which will enable you to thrive in a fast-paced, innovative environment. Job Title: Technology Operations Specialist Location: Toronto, ON (Hybrid 2-3 days per week on site) Contract Duration : 6 Months with strong possibility of extension. What's the Job? Maintain 24/7/365 availability, monitoring, and restoration of mission-critical systems and applications. Drive incident recovery processes, perform root-cause analysis, and deploy code directly to production environments while adhering to service level agreements. Partner with development teams to implement automated enterprise logging, self-healing monitoring systems, and operational workflow improvements. Support mainframe/host environments, network, and storage infrastructure to ensure seamless operations. Utilize tools such as Jira and Confluence for incident and problem management, ensuring efficient troubleshooting and documentation. What's Needed? 6+ years of experience in IT or systems operations, with a focus on maintaining high availability and operational excellence. Must have Experience in Banking - Lending, Credit Card, Loan servicing. Experience in incident/problem management, production code deployment, and analytical troubleshooting. Degree in Computer Science, Engineering, Information Systems, or an equivalent field. Proficiency with mainframe/host environments, Jira, and Confluence. Knowledge of enterprise monitoring and logging tools, network and storage infrastructure support, and building self-healing IT solutions is advantageous. What's in it for me? Opportunity to work on mission-critical infrastructure supporting vital financial services. Collaborate with innovative teams in a hybrid work environment. Enhance your technical expertise with exposure to advanced monitoring and automation tools. Be part of a forward-thinking organization committed to operational excellence. Potential for long-term career growth and development within a reputable industry leader. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions. Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.

Maintain 24/7 availability of mission-critical systems and drive incident recovery and root-cause analysis. Partner with development teams to implement automated logging, self-healing monitoring, and operational workflow improvements.

Requires 6+ years of IT operations experience with specific expertise in banking sectors such as lending and credit cards. A degree in Computer Science or a related field and proficiency with mainframe environments, Jira, and Confluence are required.

• Opportunity to work on mission-critical infrastructure • Exposure to advanced monitoring and automation tools • Potential for long-term career growth

• Incident ManagementSouhaitée
• JiraSouhaitée
• Root Cause AnalysisSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• IT Operations
• Incident Management
• Problem Management
• Production Code Deployment
• Mainframe Support
• Jira
• Confluence
• Root Cause Analysis
• Enterprise Logging
• Self-healing Monitoring
• Network Infrastructure Support
• Storage Infrastructure Support
• Banking Operations
• Analytical Troubleshooting
• High Availability Maintenance

• Technology
• Finance & Accounting
• Software
• Engineering

Formation minimale

Baccalauréat

Expérience minimale

6+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

3 jours par semaine

Niveau d’expérience

Associate

Mode de candidature

La candidature directe est offerte