Customer service representative - call centre

Education: Expérience: Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Work setting Relocation costs not covered by employer Business and/or industry Tasks Answer inquiries and provide information to customers Arrange for refunds and credits Receive credit and employment applications Receive payments Investigate complaints Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Work under pressure Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Initiative Dependability Accurate Screening questions Do you have experience working in this field? Experience 2 years to less than 3 years Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 30 hours per week

The representative will answer customer inquiries, provide information, and handle payments, refunds, and credits. They are also responsible for investigating complaints and processing credit and employment applications.

Candidates should have a non-university certificate or diploma and 2 to 3 years of experience in the field. Strong communication skills and the ability to work under pressure in a fast-paced environment are required.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Oral Communication
• Interpersonal Skills
• Attention To Detail
• Organization
• Reliability
• Teamwork
• Initiative
• Dependability
• Accuracy
• Flexibility

• Customer Service & Support
• Construction
• Administrative

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

28 août 2026

Langue de l’offre

anglais

Heures de travail

30 heures par semaine

Niveau d’expérience

Entry level