Commercial Banking Service Officer

Résumé du poste

The Commercial Banking Service Officer provides extensive administrative support for commercial credit, including account opening, KYC processing, and wire payments. They act as a liaison between commercial and operations teams while identifying sales opportunities and maintaining productive relationships with internal departments.

Détails du poste

WE’RE HIRING! Commercial Banking Service Officer Full-Time Permanent ABOUT US First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 90% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 61% Indigenous employees working at locations across Canada. ABOUT THE ROLE Reporting to the Manager, Commercial Services, you will join and be an integral part of the Commercial Banking team. As a Commercial Banking Service Officer (CBSO), you will provide extensive administrative support on Commercial Credit. You will provide administration support by obtaining customer information, follow up on customer issues, open commercial bank accounts, and process wire payments. The CBSO is a link between the commercial and operations teams. This full-time permanent opportunity is based out the Saskatoon, SK branch but can also be performed remotely. ABOUT YOU You are a highly motivated individual who is passionate about providing a high level of customer service. You have a keen eye for detail and possess strong organizational skills. You are highly adaptable, professional and efficient and enjoys working with others! HERE'S WHAT YOU'LL BE DOING * Interacts with customers at an appropriate level on all matters on behalf of Operations Support * Opens commercial bank accounts and ensures signing authorities are up to date. * Manages KYC processes while on-boarding new commercial clients. * Provides administrative support for non-credit matters, including commercial bank accounts, wires, business internet banking, client transfer requests etc. * Facilitates investment requests between customers and the Bank where required. * Contributes to sales results by identifying potential sales opportunities and referring opportunities to the appropriate person/area. * Tracks, collects, and reconciles loan and related fees. * Forwards monthly reporting items to be action to Commercial Operations Support as required. * Builds and maintains a productive relationship with Commercial Operations Support, FNBC Compliance department and FNBC Trust Service team. QUALIFICATIONS * a high school diploma, GED, or equivalent, post-secondary education in business and/or previous banking experience is an asset * experience related to lending administration * experience with financial institution software systems preferred * high proficiency with software programs (Excel and MS Word) * ability to pay close attention to detail and prioritize work routine * ability to adjust to changing work priorities and meet time sensitive deadlines HOW TO APPLY If you are interested in this opportunity, please visit our Career Centre on ADP under Myself>Talent>Career Centre. This internal only posting will remain open until September 15, 2026. We thank all candidates for their interest, however, only those selected for an interview will be contacted. Preference will be given to Indigenous peoples who are recognized members or descendants of First Nations, Métis, or Inuit peoples Indigenous to Canada.

Ce que vous ferez

The Commercial Banking Service Officer provides extensive administrative support for commercial credit, including account opening, KYC processing, and wire payments. They act as a liaison between commercial and operations teams while identifying sales opportunities and maintaining productive relationships with internal departments.

Exigences

Candidates should have a high school diploma or equivalent, with post-secondary education in business or previous banking experience considered an asset. Proficiency in Excel and MS Word, along with experience in lending administration and financial institution software, is preferred.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Administrative Support · Souhaitée
• Souci du détail · Souhaitée
• Account Management · Souhaitée
• Microsoft Excel · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Commercial Banking
• Administrative Support
• Customer Service
• Lending Administration
• KYC Processes
• Account Management
• Wire Payments
• Financial Software
• Excel
• MS Word
• Organizational Skills
• Attention To Detail
• Communication
• Sales Referrals
• Reconciliation
• Know Your Customer
• Advocacy
• Self-Motivation
• Microsoft Word
• Banking
• Investments
• Economics
• Sales
• Financial Services
• Loans
• Operations
• Software Systems
• Prioritization
• Detail Oriented

Domaines d’emploi

• Finance & Accounting
• Administrative
• Customer Service & Support
• Commercial Banking Officer
• Business Banker
• Financial and Insurance Services Branch managers
• Securities, Commodities, and Financial Services Sales Agents