Senior Solutions Engineer

Résumé du poste

You will deliver scoped, high-impact product improvements that unblock strategic deals and support key accounts. You will collaborate with Sales and Customer Success teams to translate complex customer needs into clear technical requirements and implementation plans.

Détails du poste

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers Description This role sits within Solutions Engineering, focused on delivering scoped, funded commitments that win and keep our largest accounts — shipped as a durable Fleetio product that can be supported like the rest of the platform. If you’re excited by high-impact, high-visibility engineering work: this team turns key-account commitments into a real, shippable product so Fleetio can win strategic deals and support those customers long-term. The engineers in this role will directly influence outcomes for key accounts and help close some of the largest deals at Fleetio. More About Our Team and Company Watch our culture videos: https://fleet.io/culture Engineering culture, interview process and videos: https://www.fleetio.com/careers/engineering Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU Fleetio Go overview video: https://www.fleetio.com/go More about the Fleetio platform: https://www.fleetio.com/features API docs: developer.fleetio.com Test drive Fleetio to get an even better feel for what we're building: https://www.fleetio.com/register This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. Who you are You’re a product-minded, delivery-oriented engineer who can operate in high-trust environments. You can take ambiguous problems and turn them into clear plans and high-quality shipped software. You’re comfortable collaborating directly with Sales and Customer Success partners to translate customer and deal context into product capabilities. You’re independently successful: you take ownership from start to finish, stay tenacious through ambiguity, and consistently find a way to deliver. You care about maintainability and operational excellence. Your impact Ship high-leverage product improvements that unblock strategic deals and expand what Fleetio can confidently commit to for key accounts. Collaborate with Sales and Customer Success to understand constraints, timelines, and customer workflows; then, turn those needs into clear requirements and implementation plans. Build solutions that meet Fleetio’s product and engineering standards (testing, observability, maintainability, documentation). Partner with Product, Design, and Engineering peers to make pragmatic scope decisions and deliver iteratively. Communicate proactively and clearly about tradeoffs, risks, and timelines. Your experience 5+ years of experience with Ruby on Rails 2+ years with React Strong experience building and shipping production web applications with a focus on quality and maintainability. Experience collaborating with non-technical stakeholders, translating needs into technical plans, and managing expectations. Ability to decompose complex requests into milestones and deliver incrementally. Strong written communication and comfort working in a remote, async-friendly environment. Nice to have Experience working on a large-scale Ruby on Rails application. Experience working on customer-facing platform/product capabilities that support enterprise accounts. Experience partnering with go-to-market teams (Sales, Customer Success) on delivery of time-sensitive commitments. Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

Ce que vous ferez

You will deliver scoped, high-impact product improvements that unblock strategic deals and support key accounts. You will collaborate with Sales and Customer Success teams to translate complex customer needs into clear technical requirements and implementation plans.

Exigences

The role requires 5+ years of experience with Ruby on Rails and 2+ years with React, along with a strong background in building production-grade web applications. You must possess the ability to decompose complex requests into milestones and communicate effectively with non-technical stakeholders in a remote environment.

Avantages

• Health insurance • Dental insurance • Vision insurance • Incentive stock options • 401(k) match • Paid time off • Company holidays • Parental leave • FSA • HSA • Short term disability • Long term disability • Community service funds • Professional development funds • Wellbeing fund • Business expense stipend • Equipment stipend

Compétences indiquées

• React · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Ruby on Rails
• React
• Web application development
• Software engineering
• API development
• Technical planning
• Stakeholder management
• Product requirements
• System observability
• Software testing
• Maintainability
• Documentation
• Cross-functional collaboration
• Enterprise account support
• Strategic planning
• Async communication
• Product Improvement
• Influencing Skills
• Go-to-Market Strategy
• Customer Success Management
• Influencing Without Authority
• Observability
• Workflow Management
• Expectation Management
• Application Programming Interface (API)
• Computing Platforms
• Sales
• Incentive Stock Option
• Milestones (Project Management)
• Operational Excellence
• Operations
• Product Design
• Ruby On Rails
• Tenacity
• Timelines
• Vision Insurance
• Writing
• React.js (Javascript Library)

Domaines d’emploi

• Technology
• Software
• Engineering
• Transportation
• Sales
• Solutions Engineer
• Software Developers