Full-Time - Produce Department Head

Position Title: Full-Time - Produce Department Head Position Type: Full time Job Requisition ID: 49202 Banner: Food Basics Employment Type: Permanent This position is part of a unionized bargaining unit. The hourly wage for this position starts at $25.35 and is established in accordance with the collective agreement. Depending on a candidate’s relevant knowledge, skills, education, and prior experience, a higher hourly wage may be offered. Any hourly wage offered for this role, whether starting or higher, will fall within the wage scale established for this position in accordance with the collective agreement. This is a posting for an existing permanent full-time position. Location: 2452 Sheppard Avenue East, North York, ON Shift: Days, Evenings & Weekends Join Our Team as the Produce Department Head at Food Basics! Are you passionate about fresh produce and eager to lead a dynamic team? At Food Basics, we're looking for an enthusiastic and innovative Produce Department Head to bring our produce section to life! If you thrive in a fast-paced environment and have a knack for creating visually stunning displays, this is the perfect opportunity for you. Join us in delivering the freshest and highest quality produce to our customers while driving sales and ensuring an exceptional shopping experience. What You’ll Do Oversee the day-to-day operations of the produce department. Ensure that the department is well-stocked, clean, and organized. Develop and implement procedures for efficient department management. Assist with merchandising, receiving product, rotating product, and organizing product in the backroom and cooler. Recruit, train, and supervise produce department staff. Schedule employees and ensure adequate coverage for all shifts. Monitor staff performance and provide feedback or coaching as needed. Manage inventory levels and ensure that the department is adequately stocked. Monitor product quality and freshness, removing any expired or damaged items. Place orders for produce and coordinate deliveries with suppliers. Create visually appealing displays to attract customers. Plan and execute seasonal promotions and special displays. Ensure that all products are properly labeled with prices and product information. Address customer inquiries and resolve any issues or complaints. Assist customers with product selection and provide information about produce. Ensure that the department provides excellent customer service at all times. Manage the department's budget and control expenses. Monitor sales and adjust inventory levels based on demand. Analyze financial reports and take corrective actions as needed. Ensure that the department complies with all health and safety regulations. Implement and enforce food safety and sanitation procedures. Conduct regular safety inspections and address any potential hazards. Coordinate with other departments to ensure smooth store operations. Communicate with store management about department performance and needs. Participate in store meetings and contribute to overall store strategy. Qualifications High school graduate or equivalent combination of education, training and experience. Minimum 2 years’ produce/supervisory experience which includes excellent product knowledge and rotation, merchandising, ordering and inventory control experience. Superior customer service, supervisory and communication skills. Proven ability to remain calm under pressure. Capable of standing for a prolonged period of 4-8 hours; of bending, twisting and turning and reaching; and of lifting up to 65 pounds. Must be fully available (days, evenings, weekends and holidays). INDFB The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives. Disclosure on Use of Artifical Intelligence in Recruitment: At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes. METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team. We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you. Please note that we will only contact those whose applications are selected. We respectfully request that agencies do not contact us or send us unsolicited applications.

Oversee the daily operations of the produce department, including inventory management, staff supervision, and the creation of visually appealing displays. Ensure compliance with health and safety regulations while driving sales and providing exceptional customer service.

Requires a high school diploma and at least 2 years of produce or supervisory experience with strong knowledge of merchandising and inventory control. Candidates must be physically capable of lifting up to 65 pounds and have full availability for days, evenings, and weekends.

• Service à la clientèleSouhaitée
• Salubrité alimentaireSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Produce Management
• Supervisory Skills
• Merchandising
• Inventory Control
• Staff Training
• Customer Service
• Budget Management
• Food Safety
• Sanitation Procedures
• Ordering
• Product Rotation
• Communication Skills

• Retail
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Logistics

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

5 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level