Patient Service Representative

Résumé du poste

The Patient Service Representative manages the patient check-in process, verifies insurance, and maintains electronic health records. They also handle multi-line phone systems, collect payments, and perform general clinic administrative duties.

Détails du poste

Overview DermPhysicians of New England is Hiring - Full Time Patient Service Representative !! Schedule: Monday - Friday 8:00 AM - 5:00 PM Weekly travel between Woburn and Burlington clinics - schedule given in advance Monthly travel to Beverly clinic - advanced notice given Come join our team! We have an immediate need for a Patient Service Representative in our Woburn, MA clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Here are just a few things we offer: Access to health, dental, and vision insurance Health Savings Account $500 matching contribution Eligible for PTO and Holiday pay Company paid life insurance and long term disability (full-time only) Access to voluntary short term disability insurance (full-time only) Access to additional life insurance Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian 401K with employer contribution Profit sharing Employee discounts And much more! Responsibilities Essential Functions Performs opening and closing clinic duties Greets patients, checks in for appointments and verifies insurance Scans documents into electronic health record Maintains tidiness of waiting area and reception counter throughout the day Checks schedules for added, canceled and no-show appointments throughout the day Schedules follow up appointments as needed Responds to designated tasks in the electronic health record Orders clinic office supplies Sells and tracks cosmetic products Distributes mail Prepares for next day scheduled appointments Qualifications Knowledge, Skills & Abilities High school diploma or equivalent is required 1+ years of recent medical office experience or in a similar capacity is preferred Proficient in basic computer functions Ability to learn new software quickly Must possess excellent customer service, communication and organizational skills Ability to operate standard office equipment Ability to type a minimum of 40 wpm is preferred Must possess attention to detail Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team Ability to respond positively to constructive feedback and direction from supervisors Must demonstrate professional appearance and manner at all times Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others Ability to maintain confidentiality of information For this position, the base pay range is $19 - $21 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training. #INDJOS Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.

Ce que vous ferez

The Patient Service Representative manages the patient check-in process, verifies insurance, and maintains electronic health records. They also handle multi-line phone systems, collect payments, and perform general clinic administrative duties.

Exigences

Candidates must have a high school diploma or equivalent and at least one year of recent medical office experience. Proficiency in basic computer functions and the ability to type at least 40 wpm are preferred.

Avantages

• Health insurance • Dental insurance • Vision insurance • Health savings account • 401k with employer contribution • Profit sharing • Paid time off • Holiday pay • Company paid life insurance • Long term disability insurance • Voluntary short term disability insurance • Accident insurance • Critical illness insurance • Hospital indemnity • Cancer guardian • Employee discounts

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Souci du détail · Souhaitée
• Communication · Souhaitée
• Multi-Tasking · Souhaitée
• Saisie de données · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication
• Organizational skills
• Computer proficiency
• Medical records maintenance
• Insurance verification
• Multi-line phone system
• Data entry
• Attention to detail
• Multi-tasking
• Time management
• Electronic health records
• Office equipment operation
• Typing
• Office Supply Management
• Office Equipment
• Medical Records Filing
• Copayment Collection And Processing
• Multi-Line Phone Systems
• Tactfulness
• Constructive Feedback
• Organizational Skills
• Compassion
• Social Security
• Customer Service
• Confidentiality
• Critical Illness Insurance
• Dermatology
• Electronic Medical Record
• Information Processing
• Medical Office Procedures
• Multitasking
• Collections
• Prioritization
• Detail Oriented

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support
• Patient Service Representative
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other