Program Coordinator

Résumé du poste

The Program Coordinator is responsible for the administration, planning, and implementation of demand side management programs and marketing initiatives. They will also manage program documentation, track schedules, process payments, and maintain effective relationships with internal and external stakeholders.

Détails du poste

Branch: ElectricAffiliation: MoveUPEmployment Status: Full-Time RegularSalary: $2,926.00 Bi-weeklyShort-term Incentive Eligible: NoWorkplace Flexibility: NoPosting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.Position Overview The focus of this position is on the execution and delivery of demand side management programs and general marketing initiatives that reinforce FortisBC’s sales and marketing objectives.Responsibilities Coordinate the administration, planning, implementation, and marketing of departmental programs into the marketplace. Activities may include but are not limited to program summaries, generating and updating reports, coordinating and reviewing marketing assets, program schedule tracking, layout of program process maps, supporting program budgeting and development, and production of other documentation as required. Coordinate and administer program application approval and tracking using the approved tracking software/database and manage payments with internal and external service providers. Address customer complaints and issues in context of program terms and conditions. Review, validate and code invoices, process payments, purchase orders and vendors. Provide internal/external stakeholder documentation. Prepare program and creative briefs for internal groups. Maintain effective working relationships with team members, and other internal/external stakeholders. Coordinate and/or attend promotional activities in support of departmental programs. Ensure up to date program information is available to internal parties in electronic and/or hard copy format; maintain program files in hard and soft copy formats. Maintain program content and materials, including inventory and dissemination of program material, and the production of customer and other newsletters. Assist in the production of reports, or in the provision of responses to information requests. Performs duties of a minor nature related to the above duties which do not affect the rating of the job. Requirements Education: Successful completion of a Diploma in Marketing, Communications, Business or related field from an accredited post-secondary institution. Experience: Minimum three (3) years of recent and directly related experience. Knowledge of natural gas/energy industry. Knowledge of the principles of Demand Side Management. General knowledge of appliance technology and gas applications. Initiative and the ability to work independently. Sound analytical, problem solving and decision-making skills. Attention to detail. Strong organizational skills including the ability to multi-task, prioritize and work under pressure in the midst of time sensitive, diverse projects in order to meet tight deadlines. Strong interpersonal and communication skills both verbally and in writing Courteous, professional manner in dealing with internal and external contacts and customers, including positive interpersonal skills and the ability to provide direction in a team environment. Intermediate level knowledge of the MS Office suite applications including: Excel Word Outlook PowerPoint Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community. To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

Ce que vous ferez

The Program Coordinator is responsible for the administration, planning, and implementation of demand side management programs and marketing initiatives. They will also manage program documentation, track schedules, process payments, and maintain effective relationships with internal and external stakeholders.

Exigences

Candidates must hold a Diploma in Marketing, Communications, Business, or a related field from an accredited institution. A minimum of three years of recent, directly related experience is required, along with knowledge of the energy industry and demand side management principles.

Avantages

• Competitive salary • Benefits package • Career development

Compétences indiquées

• Project Coordination · Souhaitée
• Résolution de problèmes · Souhaitée
• Budgeting · Souhaitée
• Analyse de données · Souhaitée
• Microsoft Excel · Souhaitée
• Decision Making · Souhaitée
• Communication · Souhaitée
• Stakeholder Management · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Marketing
• Communications
• Program administration
• Demand side management
• Project coordination
• Data analysis
• Budgeting
• Vendor management
• Invoice processing
• Stakeholder management
• MS Office suite
• Excel
• Problem solving
• Decision making
• Organizational skills
• Communication
• Natural Gas
• Professionalism
• Organizational Skills
• Newsletters
• Planning
• Microsoft Excel
• Reconciliation
• Decision Making
• Energy Demand Management
• Sales
• Interpersonal Communications
• Invoicing
• Problem Solving
• Marketing Communications
• Microsoft Outlook
• Microsoft Office
• Multitasking
• Microsoft PowerPoint
• Program Files
• Program Process Monitoring
• Purchasing
• Coordinating
• Prioritization
• Detail Oriented

Domaines d’emploi

• Energy
• Marketing
• Administrative
• Customer Service & Support
• Management & Leadership
• Program Coordinator
• Policy and Planning Managers
• Managers, All Other