Empowering organizations by maximizing efficiency, measurement, and collaboration for over 20 years.
Toronto, Ontario
SmartSimple Software is a global leader in cloud-based automation and collaboration solutions, trusted by 500+ clients across 192 countries. Our platform supports grantmaking foundations, Fortune 500 companies, research institutions, higher education, and governments in driving greater efficiency and impact. Now united with Foundant Technologies and GivingData, we are even more empowered to help purpose-driven organizations amplify their work through technology. With a team of over 200 professionals across Canada, the U.S., Europe, and the UK, our mission is simple: support our clients in doing what they do even better. SmartSimple adheres to the highest security standards in the industry, including ISO 27001, SOC 1 and SOC 2.
Télétravail · United States, Canada
The representative will provide exceptional customer support by responding to requests via email, online, and telephone, focusing on resolving day-to-day challenges with innovative solutions. Responsibilities include troubleshooting issues, analyzing root causes, escalating complex problems, and ensuring timely resolution according to Service Level Agreements.