customer service agent

Education: No degree, certificate or diploma. Work setting: Urban area. Private sector. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive and log complaints. Receive payments. Computer and technology knowledge: Enterprise resource planning (ERP) software. Internet. MS Excel. MS Outlook. MS Windows. MS Word. Work conditions and physical capabilities: Attention to detail. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: No experience (will train). Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Life insurance. Other benefits: Free parking available.

• Dental plan • Disability benefits • Health care plan • Paramedical services coverage • Vision care benefits • Life insurance • Free parking available

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Additional information Work conditions and physical capabilities Attention to detail Walking Personal suitability Punctuality Client focus Efficient interperson

Formation minimale

Diplôme collégial

Postuler avant le

25 août 2026