Parts Advisor

Résumé du poste

The Parts Advisor will assist customers with inquiries, process parts orders, and manage inventory displays. They are also responsible for scheduling appointments, creating work orders, and preparing repair estimates.

Détails du poste

Location: Whitehorse, YT Employment Type: Regular Full-Time Schedule: 5 days per week, Monday to Saturday, with weekend availability required We are currently seeking a Regular Full-Time Parts Advisor to join our team at our Whitehorse, Yukon dealership. This role is ideal for someone who enjoys providing excellent customer service, is mechanically inclined, and has an interest in the RV and outdoor lifestyle. Key Responsibilities Responsibilities include, but are not limited to: * Assist customers with parts-related questions and inquiries * Process parts orders accurately and efficiently to support a positive customer experience * Follow up on backorders and coordinate with internal teams and external suppliers * Merchandise and organize new parts displays * Check and maintain inventory location codes * Schedule customer appointments * Create work orders based on phone and in-person requests * Prepare estimates and quotes for repair work * Perform other duties as assigned by the Manager What You Bring To be successful in this role, you should: * Have strong customer service and communication skills * Be mechanically inclined * Enjoy working in a fast-paced, customer-focused environment * Have retail parts and inventory experience; RV or automotive experience is considered an asset * Possess basic computer skills, including Word, Excel, and Outlook * Be available to work weekends as required WHY JOIN OUR TEAM We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer: * Opportunities for career growth and development * Competitive Healthcare Benefits Package * Employer matching RRSP program * Corporate discounts on computers, flights, hotels, etc. * Employee/Family Bursary Program * Friendly and supportive work environment and an ambitious team * Discounts on RV purchases, rentals and parts * Company events focused around social action and getting together as a team Your enthusiasm is infectious. You challenge the status quo. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player. If that describes you then our Company is the right fit for you and we want to hear from you! We thank all candidates for applying; however, only those selected for an interview will be contacted. Please note as part of our recruitment process pre-employment background checks will be conducted. #INDHP

Ce que vous ferez

The Parts Advisor will assist customers with inquiries, process parts orders, and manage inventory displays. They are also responsible for scheduling appointments, creating work orders, and preparing repair estimates.

Exigences

Candidates should possess strong customer service and communication skills along with a mechanical aptitude. Previous retail parts or automotive/RV experience is considered an asset, and proficiency with basic computer software is required.

Avantages

• Competitive Healthcare Benefits Package • Employer matching RRSP program • Corporate discounts on computers, flights, hotels • Employee/Family Bursary Program • Discounts on RV purchases, rentals and parts • Career growth and development opportunities

Compétences indiquées

• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Microsoft Excel · Souhaitée
• Microsoft Word · Souhaitée
• Communication Skills · Souhaitée
• Gestion des stocks · Souhaitée
• scheduling · Souhaitée
• Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication skills
• Mechanically inclined
• Inventory management
• Retail parts
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Order processing
• Merchandising
• Scheduling
• Estimating
• Quoting
• Problem solving
• Customer Service
• Communication
• Computer Literacy
• Discounts And Allowances
• Group Dynamics
• Inventory Management
• Mechanical Aptitude
• Purchasing
• Enthusiasm

Domaines d’emploi

• Retail
• Customer Service & Support
• Trades
• Administrative
• Parts Advisor
• Parts Counter Representative
• Shop Sales Assistants
• Parts Salespersons