customer service representative - call centre

* Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. * Learn to identify customer needs or desires in order to recommend the appropriate product or service. * Work with colleagues when necessary to resolve customer complaints. * Learn about the products inside and out to be able to answer any questions from customers. * Attention to detail to be able to provide good customer service * Ability to multitask since some tasks will require a Customer Service Representative to communicate with multiple customers at one time * Adaptability and flexibility in order to deal with different customers and needs in a short period of time * Leadership skills like being able to help lead or manage a team of other Customer Service Representatives Job Type: Part-time Pay: $17.60 per hour Ability to commute/relocate: * Mississauga, ON L5M 4Z5: reliably commute or plan to relocate before starting work (required) Education: * Secondary School (preferred) Experience: * Customer service: 1 year (preferred) Work Location: In person