Business Desk Analyst

Job Location: Alberta Location Flexibility: Primary Location Only Req Id: 10293 Posting Start Date: 8/11/26 We are looking for someone that is early on in their oil and gas production accounting career and looking to grow their knowledge by joining a team of five analysts that provide end user support of Petrinex across Western Canada. The position is on-site in downtown Calgary, Alberta. The roles and responsibilities of the position include assisting Petrinex applications users with: Step by step guidance for specific production accounting tasks related to the application Providing initial diagnosis and assists in resolving incidents by using a knowledge base. Correctly diagnosing and resolving pre-defined incident types. Responding to emails in a timely manner. Provide clients with contact numbers when required. Providing clients with contact information for government ministries and industry. Assisting clients to navigate through various government webpages. Assisting in testing a monthly release of the application: Create test cases. Run and record results of test cases. Incident Management:  Uses incident management tool to document client interactions.  Assign issues to 2nd level Subject Matter Experts.  Use incident management tools to keep management abreast of trends or any issues that arise.  Keeps clients updated of status of issues. The Successful Candidate Will Require Registration in or completion of Canadian Association of Petroleum Production Accounting (CAPPA) certification. Practical experience with Petrinex is desirable. Ability to work autonomously but also work with other team members. Strong communication skills. Relocation Supported:

Provide end-user support for Petrinex applications, including diagnosing incidents and guiding users through production accounting tasks. Assist in the testing of monthly application releases and document client interactions using incident management tools.

Requires registration in or completion of the Canadian Association of Petroleum Production Accounting (CAPPA) certification. Practical experience with Petrinex and strong communication skills are highly desired.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Petrinex
• Production Accounting
• Incident Management
• User Support
• Test Case Creation
• Communication Skills
• Technical Diagnosis
• Client Relations

• Energy
• Finance & Accounting
• Customer Service & Support
• Technology
• Consulting

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

10 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level