Director of Sales, Technology Delivery

Résumé du poste

The Director of Sales will originate and close complex technology delivery engagements, including API integrations and software engineering projects. They will manage the full sales lifecycle from prospecting to negotiation while collaborating with internal architecture and delivery teams.

Détails du poste

General Information: Job Title: Director of Sales, Technology Delivery Location: Toronto, ON (Onsite/Hybrid) Job Type: Full-Time Hiring Timeline: Immediate Existing Vacancy: Yes Application Deadline: Open until Filled Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO) Travel: 25-40% Salary Range: Base: $160k–$180K CAD per year OTE: Up to 50% of base, paid on hitting targets About Fulfillment IQ (FIQ): Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. Role Overview: The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements. This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity. Key Responsibilities: Build and manage a qualified pipeline of enterprise technology delivery opportunities from prospecting through close across 3PLs, retailers, and enterprise clients. Lead early discovery around business objectives, user needs, existing systems, technical constraints, delivery priorities, and investment rationale. Own pricing, proposal development, and negotiation. Partner closely with FIQ’s architecture, product, engineering, delivery, consulting, and executive teams to shape pursuits, validate solution fit, and present a credible delivery path to clients. Shape opportunities across product strategy, custom software, modernization, architecture, integrations, data platforms, AI-enabled solutions, and ongoing product development. Identify cross-sell opportunities across consulting and implementation. Maintain ongoing client relationships. What you bring: A strong record of achieving revenue targets through the sale of technology delivery, custom software, digital transformation, modernization, or related technical services. Experience in a technology services, digital engineering, supply chain technology, cloud, data, AI, enterprise implementation, or consulting environment where the sale required both commercial discipline and technical fluency. A consultative sales approach focused on business outcomes, transformation value, and long-term client impact rather than staff augmentation, rate-card selling, or transactional project placement. Practical fluency across modern application development and relevant areas such as architecture, cloud, APIs and integrations, data, AI, user experience, or platform modernization. Strong judgment about when to recommend discovery, assessment, roadmap, pilot, initial build, or a broader transformation program. A demonstrated ability to create new pipeline, open enterprise relationships, manage multi-stakeholder pursuits, and close complex services opportunities. Executive presence and the ability to communicate technical concepts in clear business language. What Success Looks Like in the First 90 Days: 30 Days In Build alignment with engineering and architecture teams Understand capacity constraints and margin thresholds Identify integration-focused pipeline targets Develop technical account maps 60 Days In Generate qualified engineering pipeline Lead structured technical discovery sessions Submit technically validated proposals Close early integration or feature-build engagements 90 Days In Demonstrate technology delivery bookings Improve pipeline coverage within lane Show disciplined margin-aligned deal structuring Deliver forward-looking technical revenue plan Key Performance Indicators (KPIs): Technology delivery bookings Average project margin Technical win rate Forecast discipline Expansion revenue within the lane Why You’ll Love Working Here: At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences. We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Here’s what makes working with us a rewarding experience: Work That Matters Build systems that directly impact global commerce and supply chain performance. Career Growth That Matters We invest in mentorship, leadership development, learning budgets, and long-term career growth. Flexibility to Thrive We support remote and hybrid work models by offering multiple office locations to help you perform at your best. We Celebrate You From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance. A Collaborative Culture Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards. Perks you’ll appreciate: Employee Health: Comprehensive health and dental coverage for you and your family Time Off: Competitive paid time off and flexible leave policies Retirement: Retirement savings programs and employer contributions Professional Growth: Dedicated learning and development budget Flexible Work: Remote and hybrid work options Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable. Community Engagement: Team events, meetups, and company offsites Use of Artificial Intelligence in Hiring: FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com. Accommodations: FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs. Candidate Privacy: Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com. Equal Opportunity: Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. Learn More About Us: Website: fulfillmentiq.com LinkedIn: Fulfillment IQ Spotify: eCom Logistics Podcast Spotify YouTube: eCom Logistics Podcast YouTube

Ce que vous ferez

The Director of Sales will originate and close complex technology delivery engagements, including API integrations and software engineering projects. They will manage the full sales lifecycle from prospecting to negotiation while collaborating with internal architecture and delivery teams.

Exigences

Candidates must have a proven track record of achieving revenue targets in technology services, digital engineering, or supply chain technology. Strong technical fluency and the ability to communicate complex engineering outcomes to enterprise clients are essential.

Avantages

• Health insurance • Dental coverage • Paid time off • Retirement savings program • Learning and development budget • Equipment allowance • Internet reimbursement • Business travel coverage • Employee stock options

Compétences indiquées

• Negotiation · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales management
• Technology delivery
• Consultative sales
• Pipeline management
• API integration
• Software engineering
• Systems implementation
• Supply chain technology
• Cloud computing
• Data platforms
• Artificial intelligence
• Proposal development
• Negotiation
• Enterprise sales
• Technical fluency
• Strategic planning
• Executive Presence
• Order Management
• Influencing Skills
• Cross-Selling
• Proposal Development
• Influencing Without Authority
• Supply Chain
• Sales Prospecting
• Business Objectives
• Time Off Management
• Deal Structuring
• Executive Contracts and Deal Structuring
• Digital Transformation
• Application Programming Interface (API)
• Artificial Intelligence
• Applicant Tracking Systems
• Application Development
• Automation
• Communication
• Consultative Selling
• Consulting
• Custom Software
• Employee Stock Option
• Sales
• Selling Techniques
• Warehousing
• Key Performance Indicators (KPIs)
• Leadership Development
• Mentorship
• Milestones (Project Management)
• New Product Development
• Operations
• Order Management Systems
• Privacy Law

Domaines d’emploi

• Sales
• Technology
• Logistics
• Consulting
• Software
• Technology Delivery Manager
• Director of Sales
• Sales and Marketing Managers
• Sales Managers