Customer Expansion Specialist

About the role As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing. How you will make an impact: Conduct outbound calls to prospective customers. Qualify leads by assessing their needs, budget, and decision-making process. Engage prospects in meaningful conversations to uncover opportunities and overcome objections. Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system. Meet or exceed monthly objectives and targets. We’re looking for someone with High School diploma; College Degree an asset. Experience in outbound calling or telemarketing. Excellent communication skills, both verbal and written. Ability to effectively navigate objections and handle rejections. Familiarity with using a Customer Relationship Management (CRM) system. English is required It’d be great if you are Self-motivated and driven to succeed with strong organizational and interpersonal skills. Able to adapt and excel in fast paced, changing market conditions. Reliable and punctual with a strong work ethic and positive attitude. Why join us Our approach to employee wellness is holistic, which is why alongside competitive salaries, and premium health and dental benefits, corporate employees have access to: ● Wellness amenities such as onsite gym, fitness studio, and employee lounge ● Group RRSP plan to take care of future you ● Onsite medical clinic and telemedicine ● Daily shuttle bus from two downtown locations ● Subsidized employee café with delicious meals and snacks

As a Customer Expansion Specialist, you will conduct outbound calls to prospective customers and qualify leads by assessing their needs. You will engage prospects in meaningful conversations to uncover opportunities and maintain accurate records in a CRM system.

Candidates should have a high school diploma, with a college degree being an asset. Experience in outbound calling or telemarketing and excellent communication skills are required.

• Wellness Amenities • Group RRSP Plan • Onsite Medical Clinic • Telemedicine • Daily Shuttle Bus • Subsidized Employee Café

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Outbound Calling
• Lead Generation
• Communication Skills
• CRM Familiarity
• Organizational Skills
• Interpersonal Skills
• Self-Motivated
• Adaptability

• Sales
• Customer Service & Support
• Marketing
• Manufacturing

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

16 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte