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Desktop Support Technician

Offre en anglais

Provide onsite IT support for Windows and macOS environments, including deskside and walk-up assistance. Manage device deployments, migrations, asset management, and provide high-touch support for VIP users and conference room AV.

  • Sur place
  • Toronto, ON
  • Publié 5 août 2026
  • Postuler avant le 4 sept. 2026
  • 1 poste

Résumé du poste

Job Title: Desktop Support Technician Location: Toronto, ON (Onsite) Job Summary: Seeking an experienced Desktop Support Technician to provide onsite IT support for Windows and macOS environments. The role involves deskside and walk-up support, hardware/software troubleshooting, device deployments and migrations, IMAC activities, asset management, conference room support, and white glove support for VIP users. Key Skills: Windows 10/11, macOS, iOS/iPadOS troubleshooting Deskside & walk-up support White glove/VIP support Microsoft Intune & Jamf MDM ITSM, Nexthink, incident management Software deployment, patching & device migration IMAC, hardware break/fix & asset management Conference room/AV support Strong customer service and communication skills We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

Ce que vous ferez

Provide onsite IT support for Windows and macOS environments, including deskside and walk-up assistance. Manage device deployments, migrations, asset management, and provide high-touch support for VIP users and conference room AV.

Exigences

Experienced technician proficient in Windows, macOS, and iOS troubleshooting. Must have expertise in MDM tools like Intune and Jamf, as well as experience with ITSM and hardware break/fix activities.

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

  • Windows 10/11
  • MacOS
  • Ios/Ipados Troubleshooting
  • Deskside Support
  • Walk-up Support
  • White Glove/Vip Support
  • Microsoft Intune
  • Jamf Mdm
  • Itsm
  • Nexthink
  • Incident Management
  • Software Deployment
  • Patching
  • Device Migration
  • Imac
  • Hardware Break/Fix

Domaines d’emploi

  • Technology
  • Customer Service & Support
  • Software

Renseignements supplémentaires

Expérience minimale
2+ ans
Postuler avant le
4 sept. 2026
Langue de l’offre
anglais
Heures de travail
40 heures par semaine
Niveau d’expérience
Mid-Senior level
Mode de candidature
La candidature directe est offerte