Operational Team Member | Operations and Care Center Services

Operational Team Member | Operations and Care Center Services Location: Surrey, BC Compensation: $22.00/hr Schedule: Full-Time Benefits: Industry-Leading Benefits Package DO MEANINGFUL WORK EVERY DAY At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services. As an Operational Team Member, you'll help ensure every pet entrusted to our care is treated with dignity, respect and attention to detail. Working alongside a supportive team, you'll make a meaningful difference for veterinary partners and pet families every day. No previous industry experience is required, we'll provide all the training you need to succeed. WHY GATEWAY? At Gateway, you're not just joining another employer. You're joining North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership. UNIQUE TO GATEWAY Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare. WHAT YOU'LL DO * Operate cremation equipment following established procedures. * Process and package cremated remains with accuracy and care. * Create memorial products such as paw prints and keepsakes. * Perform quality checks to ensure every order is completed correctly. * Maintain a clean, safe and organized work environment. * Work with teammates to meet daily production goals. IS THIS YOU? * You enjoy hands-on, physical work. * You pay attention to detail. * You're dependable and punctual. * You work well as part of a team. * You follow safety procedures. * You're comfortable working around deceased pets. * You take pride in doing quality work. WORKING ENVIRONMENT * On-site role within a Gateway Care Center. * Active position involving standing, walking and lifting throughout the shift. * Work around production equipment, heat and noise. * Handle deceased pets with dignity and respect. * Should be able to lift up to 100 pounds. * Use required PPE and follow established safety procedures. BENEFITS YOU'LL APPRECIATE We believe taking care of our Team Members is just as important as taking care of the families we serve. * Competitive hourly pay * Medical, Dental & Vision coverage * 401(k) Retirement Savings Plan with employer matching contributions * Company-paid Life Insurance * Company-paid Long-Term Disability * Paid vacation and company holidays * Paid training and career development * Employee Assistance Program (EAP) * Gateway CarePath emotional wellness program * Health Savings Account & Flexible Spending Accounts * Pet Insurance * Employee Discount Marketplace * Career advancement opportunities READY TO BUILD A MEANINGFUL CAREER? If you're looking for more than just another job and want to build a career with a company that values people, purpose and professionalism, we'd love to hear from you. Apply today and become part of the Gateway team. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov [//e-verify.gov] #INDOTM Tuesday, Weds, Friday, Saturday - 8am-4pm Thursday - 6am - 4pm

The role involves operating cremation equipment and preparing memorial keepsakes and remains with precision and compassion. Additionally, the team member maintains care center cleanliness and ensures all safety protocols are followed.

Candidates must have a high school diploma and at least one year of experience in a service-related industry. Physical ability to lift 100+ lbs and comfort working with deceased pets are required.

• Santé et sécurité au travailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Cremation Equipment Operation
• Attention To Detail
• Empathy
• Quality Control
• Time Management
• Problem Solving
• Verbal Communication
• Workplace Safety
• Packaging
• Engraving

• Trades
• Customer Service & Support
• Logistics
• Social Services

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine