Business Development Manager

Résumé du poste

The Business Development Manager will provide exceptional customer service while managing client inquiries and records in the CRM system. They will also partner with the VP of Sales and Marketing to execute growth strategies and build relationships with industry influencers.

Détails du poste

Business Development Manager Department: Team 1 - Client Services Employment Type: Full Time Location: Canada Reporting To: Ben Bowman Description Our Canadian HQ is in Burlington, ON, and our team actively engages with clients from our eight strategically placed facilities throughout the US & Canada. Our engaged and employee-centric culture has been recognized by our employees as an INC Magazine Best Workplace. To achieve the greatest amount of success possible in this role, you will need to be a driven, customer-experience-oriented professional with a drive for personal goal attainment as well as the enrichment of the team. This sought-after position requires extraordinary communication methods, social skills, and time management. Key Responsibilities Provide exceptional customer service, by learning our products, to provide additional support to clients via phone, email, and in-person interactions Address customer inquiries, concerns, and requests promptly and professionally while maintaining accurate and detailed customer records in our CRM system Work with the VP of Sales to create and execute a growth strategy for quarterly and annual sales and profitability goals Develop a solid understanding of the characteristics and trends of all markets represented by our clients Develop quality relationships with industry influencers, potential new clients, and existing clients as appropriate, including via phone, online, and in-person Identify and grow opportunities within the existing client portfolio Travel as needed to meet with existing and potential clients, for tradeshow and industry events, and for internal GME events, as necessary (estimated travel up to 10%) Partner with Marketing and other business functions to enable Sales discussions, driving the growth of current and new clients Skills, Knowledge and Expertise Experience creating and growing a sales territory or category vertical is required Demonstrable experience in negotiating and meeting client requirements Marketing Research experience is preferred Broad knowledge and experience with technology Excellent interpersonal skills, organizational skills, and capacity to develop strategy Excellent written and oral communication skills Why it's great to build your career with us! Our team has built an energetic and motivating work environment - we take pride in creating a workspace where you can succeed and have a good time while doing it. Our teammates enjoy perks like: Growth oriented group of companies with a stable work environment Employer-sponsored team events and food A collaborative, high-performing team culture Consistent/set work hours, Monday-Friday, no weekends for most roles Valuable teammates who are critical to the success of the the business Opportunities to have a voice in how things get done Applications are being taken exclusively online for this role, we look forward to learning how your talents will support the growth and vision of our organization! This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Columbia Safety family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

Ce que vous ferez

The Business Development Manager will provide exceptional customer service while managing client inquiries and records in the CRM system. They will also partner with the VP of Sales and Marketing to execute growth strategies and build relationships with industry influencers.

Exigences

Candidates must have experience in creating and growing a sales territory or category vertical along with strong negotiation skills. Excellent communication, organizational, and strategic planning abilities are required to succeed in this role.

Avantages

• Growth oriented group of companies • Stable work environment • Employer-sponsored team events • Food • Collaborative team culture • Consistent work hours

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• written communication · Souhaitée
• interpersonal skills · Souhaitée
• Negotiation · Souhaitée
• Relationship Building · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales territory management
• Negotiation
• Customer service
• Marketing research
• Technology knowledge
• Interpersonal skills
• Organizational skills
• Strategic planning
• Written communication
• Oral communication
• CRM system management
• Time management
• Relationship building
• Sales Territory Management
• Energetic
• Organizational Skills
• Business Development
• Customer Relationship Management
• Customer Service
• Client Services
• Communication
• Marketing Research
• Sales
• Growth Strategies
• Marketing
• Interpersonal Communications
• Social Skills
• Time Management
• Verbal Communication Skills
• Customer Inquiries

Domaines d’emploi

• Sales
• Management & Leadership
• Customer Service & Support
• Marketing
• Business Development Manager
• Business Development Manager (General)
• Sales and Marketing Managers
• Sales Managers