Appointment Coordinator (Toyota on the Trail)

Job Description Appointment Coordinator (Toyota on the Trail) We're looking to hire an experienced Appointment Coordinator to join our team. At our dealership, growth is at the heart of what we do. We’re proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a rewarding career path with us. What You'll Do Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair. Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options. Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard. Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience. Collect and process payments, following dealership guidelines with precision. What you’ll bring: Customer service experience with a passion for creating positive experiences. Excellent communication skills, both written and verbal. Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly. Tech-savvy What We Offer Hands-On Growth – Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role. Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%. Time off that Counts – Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10. Health and Dental – Comprehensive coverage including medical, dental, and a health spending account. Career Path Built for You – Ask us about the real success stories of team members who started in this role and grew into leadership positions. If you're ready to be part of a fantastic team, work with incredible vehicles, and jumpstart your career in the automotive world, we want to hear from you! Apply now to join our team as our Appointment Coordinator and be a key player in making our customers' automotive dreams come true.

The Appointment Coordinator is responsible for scheduling service appointments, checking for recalls, and coordinating with the parts department. They also handle customer inquiries, process payments, and provide information regarding warranty coverage and transportation options.

Candidates should have previous customer service experience and possess excellent communication and organizational skills. Proficiency with technology and the ability to manage multiple tasks simultaneously are required for this role.

• Mentorship programs • Employee investment program • Paid time off • Health insurance • Dental insurance • Health spending account

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication skills
• Scheduling
• Detail-oriented
• Organization
• Tech-savvy
• Payment processing
• Conflict resolution
• Time management
• Customer Service
• Communication
• Leadership
• Mentorship
• Teamwork
• Technical Acumen
• Detail Oriented

• Customer Service & Support
• Retail
• Administrative
• Transportation
• Appointment Coordinator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Expérience minimale

0+ ans

Postuler avant le

28 juill. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine