Investigator - Protection for Persons in Care Office

SP4 Social Services Worker 4 Regular/full-time Health, Seniors and Long Term Care Licensing and Compliance, Seniors and Long-Term Care Winnipeg MB Advertisement Number: 45402 Salary(s): SP4 $66,139.00 - $94,055.00 per year Closing Date: September 7, 2026 The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities). Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities. An eligibility list may be established to appoint suitable candidate(s) to future regular, term or acting status positions. Where established, an eligibility list will remain in effect for 12 months. The Protection for Persons in Care Office is hiring new Investigators to join our team! This position will provide many unique opportunities for learning, growth and development in the field of investigation, collaborating with multi-disciplinary teams, abuse and neglect prevention and ongoing policy analysis and review. The Protection for Persons in Care Office (PPCO) of Manitoba Health operates under the authority of the Protection for Persons in Care Act and receives, inquires, and where appropriate, investigates reports of suspected patient abuse and neglect in health care facilities across the province. The Protection for Persons in Care Act (the Act) is a law to help protect adults from abuse and neglect while receiving care in personal care homes, hospitals or any other designated health facility. This position is responsible for the coordination of inquiries and investigations in complex and sensitive situations reported to the Office on behalf of the Minister as mandated in the Act. To be considered for this competition you must submit an application form and resume. See below for further instructions. Duties: Reporting to the Director of the Protection for Persons in Care Office, Investigators conduct fair, thorough, unbiased, and timely investigations into complex allegations of patient abuse and neglect. This includes the initial assessment of alleged abuse and neglect reports, completion of the inquiry process, planning and coordinating investigations, analysis of findings, preparation of reports and follow-up and monitoring of directions resulting from investigation. The position also collaborates with multi-disciplinary teams and provides expert case consultation services and ongoing policy analysis and review to improve services to patients and ensure protection from abuse and neglect. Qualifications: Essential: Completion of post-secondary education in healthcare, social sciences, or a related field. An equivalent combination of education, training, and experience may be considered. Experience conducting and managing complex investigations in a health care setting, preferably involving allegations of neglect or abuse. Experience working as a case manager or in a consultative capacity within a health care setting, such as a personal care home, hospital, or child protection environment. Ability to maintain objectivity and impartiality throughout the investigation process. Strong analytical skills, including the ability to gather, extract, analyze, and evaluate information from multiple sources to support objective decision-making. Strong organizational and time management skills with the ability to manage competing priorities and meet tight deadlines. Strong written communication skills in English, including experience preparing case notes, investigative findings, and reports. Strong verbal communication skills in English. Strong interpersonal skills, including the ability to establish and maintain effective working relationships and foster partnerships with internal and external stakeholders and agencies. Desired: Experience facilitating meetings and delivering formal presentations. Experience using databases and electronic case management systems. Strong written communication skills in French. Conditions of Employment: Must be legally entitled to work in Canada Must provide and maintain a current and satisfactory Criminal Record Check including Vulnerable Sector Search Must provide and maintain a current satisfactory Adult Abuse Registry Check. Must be able to travel within Manitoba by vehicle and air, with occasional overnight stays. Must be able to work overtime as needed. Must possess valid full Class 5 (5F) driver’s license and access to a vehicle which can be used for work purposes. To be considered for this competition you must submit an application form and resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in these forms to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter but may be asked to submit references or other documentation at a later point if invited for further consideration. Why Work for Manitoba Government? The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance. Financial Security Attractive salaries Defined pension plan Life insurance coverage Long-Term Disability Plan Benefit Plan Employer paid health care benefits including health, dental and vision Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more Annual health spending account for eligible employees Commitment to Health and Wellness Employee and Family Assistance Program Paid time-off including sick leave, wellness days and family related leave days Flexible work arrangements for eligible positions Generous vacation entitlements, increasing with years of service Parental, maternity, and adoptive leave options Professional Growth & Development We want our employees to thrive and grow and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals. Organizational Culture and Values The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants. Impact on Manitoba’s Future By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations. Apply to: Advertisement # 45402 Talent Acquisition Human Resource Services 600-259 Portage Avenue Winnipeg, MB, R3B 2A9 Phone: 204-945-7518 Fax: 204-945-0601 Email: [email protected] WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications. Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted. We thank all who apply and advise that only those selected for further consideration will be contacted. _

Conduct fair and thorough investigations into allegations of patient abuse and neglect within health care facilities. Coordinate inquiries, analyze findings, and collaborate with multi-disciplinary teams to improve patient protection policies.

Requires post-secondary education in healthcare or social sciences and experience managing complex investigations in a health care setting. Must possess a valid Class 5 driver's license and pass criminal record and adult abuse registry checks.

• Defined Pension Plan • Life Insurance Coverage • Long-Term Disability Plan • Employer Paid Health Care Benefits • Dental Insurance • Vision Insurance • Extended Health Care • Annual Health Spending Account • Employee and Family Assistance Program • Paid Time-Off • Wellness Days • Family Related Leave Days • Flexible Work Arrangements • Generous Vacation Entitlements • Parental Leave • Maternity Leave • Adoptive Leave • In-house Training • Educational Assistance • Leadership Development Programs

• Gestion du tempsSouhaitée
• interpersonal skillsSouhaitée
• case managementSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Complex Investigations
• Case Management
• Analytical Skills
• Report Writing
• Interpersonal Skills
• Time Management
• Policy Analysis
• Objectivity
• Stakeholder Engagement
• Consultation Services
• Case Notes Preparation
• French Language Proficiency

• Social Services
• Government & Public Sector
• Healthcare
• Legal
• Security & Safety

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level