Medical Travel Clerk - Pond Inlet and Qikiqtarjuaq

Title: Medical Travel Clerk Department: Health Community: Pond Inlet, Qikiqtarjuaq Requisition Number: 953 Type of Employment: Indeterminate Salary range: $73,419 to $83,352 per year, 37.5 hours/week Northern Allowance: $25,646 - $29,149 per year Housing: Subsidized Staff Housing is not Available Union Status: Nunavut Employees Union Closing date: September 25, 2026 @ 11:59 p.m. eastern time This employment opportunity is restricted to all Nunavut Inuit An eligibility list may be created to fill future vacancies. Reporting to the Supervisor Health Programs, the Medical Travel Clerk provides specific support to individuals going on medical travel and the Supervisor by ensuring documentation is completed correctly in a timely manner and engaging with community members and individuals going on medical travel. RESPONSIBILITIES Main responsibilities for the Medical Travel Clerk include: * Preparing travel documents (medical travel referral forms) for review by Supervisor; * Verifying that travel documents are completed correctly with appropriate signatures and forwarded to the regional medical travel office * Notifying clients of upcoming appointments and travel arrangements; * Troubleshooting medical travel issues such as cancelled flights and cancelled appointments * Filing/pulling charts/photocopying; * Organizing received appointment notifications and record keeping * Completing medical travel evacuation paperwork * Answering phone calls concerning medical travel questions * Liaising with in-territory and out of territory case managers and referral coordinators on upcoming and outstanding appointments * Liaising with Supervisor and Director of Health Programs concerning medical travel approvals and appeals QUALIFICATIONS The knowledge, skills, and abilities required for this job are usually obtained through a completion of Grade 10 and two years clerical experience providing direct customer service. This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required. The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. Fluency in Inuktitut is required for the position. Knowledge of Inuit communities, culture,land, Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets. Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above. * The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy. * Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered. * Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check. * Applicants may submit their resume in any of the Official Languages of Nunavut. * Only those candidates selected for an interview will be contacted. * The onus is on candidates in receipt of foreign post-secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution. Failure to do so may result in the rejection of their application.

The Medical Travel Clerk prepares and verifies travel documentation for individuals undergoing medical travel while troubleshooting issues such as flight or appointment cancellations. They also act as a liaison between clients, medical staff, and case managers to ensure efficient travel arrangements and record keeping.

Candidates must have completed Grade 10 and possess at least two years of clerical experience in direct customer service. Fluency in Inuktitut is required, along with a satisfactory criminal record and vulnerable sector check.

• Northern Allowance

• Service à la clientèleSouhaitée
• FilingSouhaitée
• record keepingSouhaitée
• CommunicationSouhaitée
• TroubleshootingSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Clerical support
• Customer service
• Travel documentation
• Record keeping
• Communication
• Troubleshooting
• Inuktitut fluency
• Filing
• Data entry
• Case management liaison
• Record Keeping
• Bilingual (French/English)
• Appeals
• Clerical Works
• Customer Service
• Telephone Skills
• Travel Arrangements
• Troubleshooting (Problem Solving)

• Healthcare
• Administrative
• Government & Public Sector
• Customer Service & Support
• Travel Clerk
• Court Reporter / Stenographer
• Legal and Related Associate Professionals
• Court Reporters and Simultaneous Captioners

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

38 heures par semaine