Administrative & Operations Assistant

We will only accept applications coming from this link: https://gplann.com/join-our-team/administrative-operations-assistant/ Company Description GPLANN is a locally owned event rental company serving Edmonton and surrounding areas. We provide tents, tables, chairs, linens, décor, and event equipment for weddings, parties, corporate events, and special occasions. As our business continues to grow, we're looking for someone who enjoys staying organized, helping customers, and keeping daily operations running smoothly. This is more than an office job — you'll become an important part of our team, helping create memorable events while making a real difference every day. This is a full-time position, supporting both our office and our rental operations. What you'll do Every day is different. Some days you'll be assisting customers over the phone or preparing rental quotes. Other days you'll be organizing inventory, preparing equipment for upcoming events, or helping improve how we operate. You'll play an important role in both the office and our rental operations. Customer service & administration Answer phone calls, emails, and customer inquiries professionally Assist customers with rental questions, availability, and bookings Prepare quotes, invoices, rental agreements, and other documents Schedule deliveries, pickups, and appointments Maintain organized customer records Assist the business owner with daily administrative tasks and follow-ups Rental operations Receive and inspect returned rental equipment Clean, sanitize, fold, and organize rental items Prepare rental orders for upcoming events Report damaged, missing, or worn equipment Help keep our warehouse organized and inventory accurate Assist with event preparation and post-event cleanup when needed We're looking for someone who… Takes initiative and enjoys solving problems Is organized and pays attention to details Communicates professionally with customers Learns quickly and is comfortable using computers Can manage multiple priorities in a fast-paced environment Works well independently and as part of a team Is reliable, honest, and takes pride in doing quality work Doesn't mind helping with both office work and light physical tasks Previous customer service or administrative experience is an asset, but we're happy to train the right person. Physical requirements Lift and move rental items such as chairs, tables, bins, and linens Stand and walk throughout the day when required Work in both an office and warehouse environment Why join GPLANN? A supportive and respectful work environment Flexible hours that vary with the event season Variety in your daily work Direct mentorship from the business owners Opportunities to learn valuable administrative, customer service, and operations skills Potential for additional hours and responsibilities as the company continues to grow

The role involves managing customer inquiries, preparing rental quotes, and handling administrative tasks for the business owner. Additionally, the assistant is responsible for inspecting, cleaning, and organizing rental equipment in the warehouse to ensure event readiness.

Candidates should be organized, reliable, and comfortable performing both office work and light physical labor. Previous administrative or customer service experience is an asset, but the company is willing to train the right person.

• Supportive and respectful work environment • Flexible hours • Direct mentorship from business owners • Opportunities for skill development • Potential for additional hours and responsibilities

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Sens de l’organisationSouhaitée
• Souci du détailSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Administrative Support
• Inventory Management
• Booking and Scheduling
• Invoicing
• Organization
• Problem Solving
• Professional Communication
• Computer Literacy
• Time Management
• Physical Stamina
• Attention To Detail

• Administrative
• Customer Service & Support
• Logistics
• Hospitality
• Manufacturing

Expérience minimale

0+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte