IT Solutions Administrator

What You Will Do: Looking for more than a helpdesk role? We're looking for an IT professional with hands-on experience who is ready to grow their technical expertise while supporting the technologies that keep our business running. In this role, you'll deliver exceptional technical support, administer end-user technologies and cloud services, and help create a reliable, secure, and seamless technology experience. Key Responsibilities: Research solutions to assist business users in the accomplishment of their tasks. Evaluate new technologies and new feature sets of existing technologies. Research, recommend and implement innovative approaches for IT administration. Maintain accurate technology asset and lifecycle management. Develop and maintain installation and configuration procedures and standards. Incident and service request management via Service Desk Portal / Ticketing System. Deliver timely, professional and customer-focused technical support in accordance with established service levels, operational priorities and escalation procedures. Perform hands-on upgrades and incident diagnosis, troubleshooting and remediation solutions for both software and hardware. Complete installations, support, upgrades, configuration changes, malware and virus detection/elimination. Provide preventative maintenance and optimization of the technology solutions. Perform daily system monitoring of all hardware, resources, systems and key processes. Perform or assist with monthly hardware/software patching. What You Will Bring: Post-secondary education in Computer Science/Information Technology. A combination or education and/or experience will be considered. 2-4 years of service desk, network and system administration experience for software and hardware solutions with solid knowledge of Microsoft Technologies on the server, desktop and mobility side Experience working in operating environments including Microsoft and IOS Experience using Microsoft 365, Intune, Exchange Online and Microsoft Entra ID Application experience with Microsoft Office, Adobe products, SQL Server, and others Progressive knowledge of Microsoft Infrastructure technologies: Microsoft Windows Server, including core Microsoft SQL Server Microsoft Windows 11 Experienced with deploying and patching Windows servers Experience using PowerShell for system administration, automation and configuration Network knowledge with DNS, DHCP, TCP/IP, network interfaces, resources, and registry management GrandBridge Corporation 39 Glebe Street, P. O. Box 1060 Cambridge, Ontario N1R 5X6 Check us out at https://grandbridgeenergy.com/; https://netoptiks.com/; https://enersure.com Kindly note, we do not entertain unsolicited referrals or resumes from third-party agencies or recruiters for our job postings. We appreciate the opportunity to review all resumes, however due to volume, only those under consideration will be contacted. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment. GrandBridge Corporation is an Equal Opportunity Employer and is AODA compliant.

The role involves providing technical support, administering cloud services, and managing end-user technologies to ensure a secure and seamless experience. Key duties include system monitoring, patching, and implementing innovative IT administration approaches.

Candidates should have 2-4 years of experience in service desk and system administration with strong knowledge of Microsoft technologies. A post-secondary education in Computer Science or Information Technology is required or preferred.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Microsoft 365
• Intune
• Exchange Online
• Microsoft Entra ID
• PowerShell
• Windows Server
• SQL Server
• Windows 11
• DNS
• DHCP
• TCP/IP
• Network Administration
• System Administration
• Incident Management
• Hardware Troubleshooting
• Asset Management
• Cloud Services
• Office 365 Exchange Online
• Technology Solutions
• Escalation Procedures
• Microsoft Windows
• Research
• Technical Support
• Automation
• Management
• Customer Service
• Computer Science
• Information Technology
• Dynamic Host Configuration Protocol (DHCP)
• Help Desk Support
• Internet Protocols Suite
• Issue Tracking
• Innovation
• Microsoft Office
• Microsoft SQL Servers
• Windows Servers
• Windows PowerShell
• Service Request Management
• SQL (Programming Language)
• System Monitoring
• Troubleshooting (Problem Solving)
• Microsoft Intune (Mobile Device Management Software)
• Lifecycle Management

• Technology
• Customer Service & Support
• Energy
• IT Solutions Analyst
• IT Administrator
• Systems Aministrators
• Network and Computer Systems Administrators

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine