NOC 60031 - Accommodation service managers

Job Summary Manage and coordinate daily operations of accommodation facilities to deliver high-quality guest services. Lead teams across front desk, housekeeping, maintenance and related departments to maintain standards and operational efficiency. Number of Positions 1 Main Duties Oversee daily operations of lodging facilities, including front desk, housekeeping, maintenance and guest services to ensure a positive guest experience. Recruit, train, schedule and supervise staff, ensuring adequate coverage and adherence to service standards and policies. Manage budgets, control costs, prepare financial reports and implement measures to improve profitability and operational efficiency. Coordinate maintenance, safety and cleanliness programs to ensure facilities meet regulatory and quality standards. Monitor reservations, room inventory and pricing strategies using property management and reservation systems. Handle guest complaints and service recovery, and implement initiatives to improve guest satisfaction and operational processes. Requirements Post-secondary diploma or certificate in hospitality management, hotel operations, business administration or equivalent practical experience. Experience supervising staff in accommodation, lodging or related service operations, with demonstrated leadership abilities. Knowledge of budgeting, financial reporting and cost-control practices relevant to facility operations. Proficiency with property management systems, reservation software and standard office applications. Strong verbal and written communication skills in English; ability to communicate in French is an asset. Availability to work flexible hours, including evenings, weekends and holidays, and ability to perform on-site operational duties when required. Required Skills Team leadership and staff development Customer service and guest relations Financial management and budgeting Operational planning and scheduling Conflict resolution and problem solving Proficiency with property management/reservation systems and standard office software Benefits Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location. Follow Us for More Job Updates Do follow us on our social media platforms for more job updates. Facebook | LinkedIn | Instagram About GTR Worldwide We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement. At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada. Disclaimer The job postings published by GTR Worldwide on this website are for future openings. Postings may be based on occupations and jobs that are expected to be in demand in Canada. Due to the high volume of applications received, this website cannot guarantee that any position is still open or that employment will be offered to every applicant. GTR Worldwide is not responsible for wages, working conditions, workplace safety, or any other aspects of employment. Every candidate is responsible for conducting their own research about the organization and making informed decisions before accepting any position or offer. For your own safety and security, please do not share your banking information on this website. We do not post jobs that appear to discriminate against applicants on any protected basis. If you have any concerns, feel free to contact us by calling our number 1-855-477-9797, WhatsApp: +16476197975 or by email at [email protected].

Manage and coordinate daily operations of accommodation facilities to ensure high-quality guest services and operational efficiency. Lead teams across front desk, housekeeping, and maintenance while managing budgets and profitability.

Requires a post-secondary diploma or certificate in hospitality management, business administration, or equivalent practical experience. Candidates must have demonstrated leadership experience in lodging operations and proficiency with property management systems.

• Competitive Wages • Supportive Work Environment • Opportunities For Growth • Training Support

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Team Leadership
• Staff Development
• Customer Service
• Guest Relations
• Financial Management
• Budgeting
• Operational Planning
• Scheduling
• Conflict Resolution
• Problem Solving
• Property Management Systems
• Reservation Software
• Office Software

• Hospitality
• Management & Leadership
• Customer Service & Support

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine