Arena Ice Crew Member

Résumé du poste

Support daily venue operations by performing ice maintenance during hockey games and assisting with the setup and teardown of various live events. Provide exceptional customer service to guests and ensure facility equipment meets operational standards.

Détails du poste

We innovate | We have tenacity |We empower | We get things done | We are unique |We have fun You’re dependable, adaptable, and ready to jump into whatever the day brings. You thrive in fast-paced environments where no two events are the same, enjoy working as part of a team, and take pride in creating memorable experiences behind the scenes. Whether you're preparing the venue for game day, assisting guests, or helping maintain the ice during a Victoria Royals game, you bring professionalism, energy, and a positive attitude to every task. As a member of the Ice Crew, you will play an important role in supporting the day-to-day operations of the Save-On-Foods Memorial Centre. Working alongside the Operations team, you will support daily venue operations by helping ensure the facility is ready for Victoria Royals hockey games, concerts, and other live events. Key responsibilities: Assist with ice maintenance during Victoria Royals home games, including ice scraping during television timeouts and intermissions. Support the setup and teardown of Victoria Royals games, concerts, and other events at the Save-On-Foods Memorial Centre. Assist with the installation, operation, and removal of fan engagement activations and interactive event elements. Welcome guests, answer questions, and provide exceptional customer service throughout events. Respond to patron concerns professionally, courteously, and efficiently. Help prepare and maintain facilities, equipment, and event spaces to ensure they meet organizational and operational standards. This is a Part-time opportunity that requires flexibility to work evenings, weekends, holidays, and Victoria Royals home games. Advanced skating ability is considered an asset, and you are comfortable working in a hands-on environment that includes lifting and carrying up to 30 lbs. Above all, you are reliable, self-motivated, and take pride in delivering high-quality work. If you are ready to be part of the team behind the action at Greater Victoria’s premier sports and entertainment venue, gain valuable hands-on experience, and help bring Victoria Royals games, concerts, and live events to life, click that “apply” button today! Save-On-Foods Memorial Centre, part of the GSL Group of Companies, is proud to be an equal opportunity employer. We value diversity and are dedicated to providing a work environment that is free from harassment and discrimination. All employment decisions are made based on qualifications, job requirements and business needs. GSL is passionate about being known for an inclusive culture where talented people of all backgrounds want to work.

Ce que vous ferez

Support daily venue operations by performing ice maintenance during hockey games and assisting with the setup and teardown of various live events. Provide exceptional customer service to guests and ensure facility equipment meets operational standards.

Exigences

Candidates should be reliable and comfortable lifting up to 30 lbs, with flexibility to work evenings, weekends, and holidays. Advanced skating ability is considered a beneficial asset for this entry-level position.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• adaptability · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Ice Maintenance
• Customer Service
• Event Setup
• Event Teardown
• Fan Engagement
• Facility Maintenance
• Skating Ability
• Teamwork
• Professionalism
• Adaptability

Domaines d’emploi

• Sports & Recreation
• Hospitality
• Customer Service & Support
• Trades
• Creative & Media