Senior Staff Product Designer (Payments & Risk Platform)

- As the Payments + Risk Design Lead, you’ll own end-to-end product design for some of the most complex and mission-critical systems at Gusto. This is a senior individual contributor role that blends deep hands-on design craft with cross-functional leadership - You’ll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration - You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences - You’ll shape seamless and credible money-movement experiences across Gusto’s products—ensuring reliability, security, and simplicity at scale - Design end-to-end product experiences across complex financial workflows as a hands-on senior IC - Define and drive the long-term UX vision for Payments + Risk, aligned with Gusto’s strategy for money movement, trust, and risk - Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity - Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability - Explore and define new UX/UI patterns for sophisticated workflows—especially where no patterns currently exist - Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys - Influence product and technical roadmaps by advocating for customer needs, design quality, and long-term system health - Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy - Mentor other designers through feedback, pairing, and shared problem-solving, helping raise the overall craft bar - Contribute to Gusto’s design leadership community, shaping standards, processes, and design excellence across the organization - The Payments and Risk Platform is the foundation of Gusto’s success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself - We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re-architecting Gusto’s core payment systems, reducing false positives in fraud detection, and building credit and debt-collection systems - Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale ### Benefits - Health and Wellbeing: Medical, dental, and vision insurance for employees and dependents. Family care and support, including family planning and fertility benefits. Gender-affirming care and support. A variety of mental health resources. - Time Away: It’s important to take time away for yourself or to take care of your family. Gusto offers paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more! - Free meals and refreshments: If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus! - Perks:- Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences - Experience designing for deeply technical systems, financial workflows, or other complex problem spaces - Comfort operating in ambiguity while balancing long-term vision with rapid iteration and execution - A deep affinity for Gusto’s mission to empower small businesses through modern, credible financial tools - Experience contributing to or evolving a design system—components, patterns, interaction models, and visual standards - AI fluency—knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency - A portfolio demonstrating extraordinary UX and visual design craft, with high-quality, polished product work - Proven ability to lead design direction, drive alignment, and influence cross-functional partners - Ability to define net-new patterns and interaction models in ambiguous or emerging product areas - 8–10+ years of product design experience, including time spent in complex, technical, or large-scale product domains

• Medical, dental, vision insurance for employees and dependents • Family planning, fertility, gender-affirming care support • Mental health resources and wellbeing programs • Paid vacation, sick leave, bereavement, holidays, sabbaticals • Free meals, drinks, snacks at office locations