Banquet Server

Objective: To contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for banquet operations. Duties and Responsibilities: Set up, service and clean up banquet events Provide customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit, and debit card transactions in accordance with Hotel Policies. Adheres to quality and industry standards when completing tasks. Follows all grooming and uniform guidelines. Acts as an Ambassador to the hotel including greeting guests, making them feel welcome, and handling basic inquiries. Ensure health and safety practices and WCB regulations are followed. Demonstrates a customer service attitude with internal/external contacts. Stock supplies, fold napkins, roll cutlery and clean facilities as required. Other tasks as required, including the restaurant if needed Education & Qualifications: Strong preference for one year of banquet experience. Must be able to work within a team and with minimal supervision. Resourceful and creative with the ability to work well under pressure and in changing situations. Team player, flexible and energetic. Demonstrated excellence in guest satisfaction. Excellent verbal communication skills Pro Serve Mandatory Benefits: Health care benefits (after 3 months of employment) Discounted staff meals Gym, Pool, Hot tub access Company events during the summer Discount card for Shops of Canmore On-site parking

The banquet server is responsible for setting up, servicing, and cleaning banquet events while providing superior customer service. They must also handle food and beverage orders, manage transactions, and ensure health and safety standards are maintained.

The ideal candidate should have at least one year of banquet experience and possess excellent verbal communication skills. A mandatory Pro Serve certification is required for this role.

• Health care benefits • Discounted staff meals • Gym access • Pool access • Hot tub access • Company events • Discount card for Shops of Canmore • On-site parking

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Résolution de problèmesSouhaitée
• Manipulation d’argentSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Food and beverage service
• Cash handling
• Transaction processing
• Teamwork
• Communication skills
• Problem solving
• Time management
• Health and safety compliance
• Banquet operations
• Product Knowledge
• Cash Handling
• Resourcefulness
• Energetic
• Industry Standards
• Customer Service
• Operations
• Restaurant Operation
• Verbal Communication Skills
• Reservations
• Greeting Customers

• Hospitality
• Food & Beverage
• Customer Service & Support
• Banquet Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine