Banquets Supervisor

Morning Banquet Supervisor This role is ideal for someone who loves to hit the ground running early in the morning. Must be able to oversee a small team while providing service for multiple events. Objective: To contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for banquet operations. Duties and Responsibilities: Set up, service and clean up banquet events Adheres to quality and industry standards when completing tasks. Follows all grooming and uniform guidelines. Acts as an Ambassador to the hotel including greeting guests, making them feel welcome, and handling basic inquiries. Ensure health and safety practices and WCB regulations are followed. Demonstrates a customer service attitude with internal/external contacts. Stock supplies, fold napkins, roll cutlery and clean facilities as required. Other tasks as required, including the restaurant if needed Education & Qualifications: Strong preference for over two years of banquet experience, one year as a banquet supervisor. Must be able to work within a team and with minimal supervision. Resourceful and creative with the ability to work well under pressure and in changing situations. Team player, flexible and energetic. Demonstrated excellence in guest satisfaction. Excellent verbal communication skills Pro Serve Mandatory Benefits: Health care benefits (after 3 months of employment) Discounted staff meals Gym, Pool, Hot tub access Company events during the summer Discount card for Shops of Canmore On-site parking

Oversee a small team to set up, service, and clean up multiple banquet events while upholding quality standards. Act as a hotel ambassador by greeting guests and ensuring superior customer service.

Requires over two years of banquet experience, including one year in a supervisory role. Must possess Pro Serve certification and the ability to work under pressure with minimal supervision.

• Health Care Benefits • Discounted Staff Meals • Gym Access • Pool Access • Hot Tub Access • Company Summer Events • Discount Card For Shops Of Canmore • On-site Parking

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Team Leadership
• Customer Service
• Event Setup
• Health And Safety Compliance
• Verbal Communication
• Time Management
• Problem Solving
• Guest Satisfaction
• Resourcefulness
• Energetic
• Industry Standards
• Operations
• Restaurant Operation
• Verbal Communication Skills
• Greeting Customers

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Banquet Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine