Cycle Technician

Résumé du poste

You will be responsible for delivering high-quality service and repair work on a variety of cycles, including electric and performance models. Additionally, you will assist customers in maintaining their bikes while supporting the development of other team members.

Détails du poste

€16.27 per hour Got a passion for all things bike? You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you'll need: * Experience of service, building and repair across a range of cycles * Experience of delivering great customer service, ideally in a retail or cycle services environment * Experience of sharing expertise with others * Experience of working with - and achieving - sales targets * Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: * Store discount, with 25% off most products across Halfords and Tredz * Employee discount, with up to 50% off your garage bills at Halfords Autocentre * Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week * Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced * Life Assurance * Uniform * Option to join our Sharesave scheme: save to purchase shares at a 20% discount * Cycle to Work scheme * Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future We’re in an exciting chapter as a leading retailer of motoring and cycling products and services. Join us in our mission to keep the nation moving safely and be part of our success story. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. “We’re proud to be part of the Automotive 30% Club. Striving to achieve greater gender balance in automotive.” [https://publicstorage.dc3.pageuppeople.com/806/ProviderAsset/scribble/31f90d1b-a8a0-4fac-835b-2ec11091a7d0.png] Click here to read more about the Automotive 30% Club [https://www.automotive30club.co.uk/about/the-club]

Ce que vous ferez

You will be responsible for delivering high-quality service and repair work on a variety of cycles, including electric and performance models. Additionally, you will assist customers in maintaining their bikes while supporting the development of other team members.

Exigences

Candidates should have experience in cycle service, building, and repair, along with a strong background in customer service. You must be available to work on a rota basis, including weekends, and possess the ability to meet sales targets.

Avantages

• Store discount • Employee discount • Employee wellness programme • Trade Price Bike Scheme • Life Assurance • Uniform • Sharesave scheme • Cycle to Work scheme • Wagestream • Holiday • Contributory company pension

Compétences indiquées

• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Team Collaboration · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Cycle repair
• Cycle maintenance
• Customer service
• Technical skills
• Problem solving
• Sales targets
• Team collaboration
• Retail experience
• Electric cycle maintenance
• Performance cycle maintenance
• Workplace Inclusivity
• Customer Service
• Sales
• Financial Planning
• Problem Solving
• Enthusiasm

Domaines d’emploi

• Retail
• Customer Service & Support
• Trades
• Bicycle Technician
• Bike Technician
• Bicycle and Related Repairers
• Bicycle Repairers