Care Coordinator - Didsbury

Harrison Family Vets are a family owned, independent group of busy, growing clinics providing pet health care that is second to none. Quality pet-focused healthcare career with a fun journey guaranteed! Use the left and right arrow keys to access the carousel navigation buttons Press escape to go to the first slide Press escape to go to the first slide Use the left and right arrow keys to access the carousel navigation buttons Press escape to go to the first slide Press escape to go to the first slide CARE COORDINATOR - DIDSBURY Are you passionate about caring for both people and their pets? We’re looking for an enthusiastic, positive, and proactive individual to join our fantastic Didsbury team! We are a family-owned, independent group of practices who believe that providing an exceptional client experience is just as important as providing outstanding pet healthcare. The role will be predominantly face to face and dealing with the phone, interacting with people and their pets. We won’t have you stuck behind a desk, you will be able to move around our superb waiting pods and have a cuddle with the pets, which we think is a much better way to spend the day! There will also be administrative duties, and being a veterinary practice, no two days are the same! 37.5 hours per week Shifts range between 8.15am–7pm 1:4 Saturday mornings 8.30am-1pm Benefits Opportunity to earn up to £29,000 with our industry-leading Receptionist Development Programme A true family practice with a supportive, friendly team Company events (fun Christmas party, regular socials etc) 5 weeks holiday plus day off for birthday Three days off to work for a local charity Private medical insurance Employee discount and 2 free Total Wellness Plans Gym membership contribution What Makes Us Different We provide a positive environment where you will be supported by vastly experienced owners that you will know and work with. Being part of a fast growing and young practice is exciting. We guarantee you will enjoy the ride and have fun! You will be part of a team of like-minded colleagues. We are people focused, ask any of our team. The deal is that you work hard and in return we will look after you to the best of our ability. We are pet centric – we are the first veterinary practice outside of north America to be Fear Free accredited. This is the standard of care our pets deserve. APPLY NOW JOIN OUR TEAM Use the left and right arrow keys to access the carousel navigation buttons Nicole Clinic Director Steph Registered Veterinary Nurse Ysabella Veterinary Care Assistant Floriane Veterinary Surgeon Katarina Head Registered Veterinary Nurse Nicola Care Co-ordinator Nicole Clinic Director Steph Registered Veterinary Nurse Ysabella Veterinary Care Assistant Floriane Veterinary Surgeon Katarina Head Registered Veterinary Nurse Nicola Care Co-ordinator Press escape to go to the first slide Press escape to go to the first slide Use the left and right arrow keys to access the carousel navigation buttons Press escape to go to the first slide Press escape to go to the first slide For an informal chat about current and future vacancies please contact [email protected] Benefits Of a Career With Us Care Coordinator Development Plan Generous holiday allowance Day off for birthday 3 days to volunteer for local charity or good cause Ad hoc CPD trips to South of France Out of the hat places to North American veterinary conferences! Company wide social events e.g. Christmas party Team quarterly fun budget Free Total Wellness Plans for your pets plus generous discounts No out-of-hours Internal recognition scheme Family and friends discount APPLY NOW For an informal chat about current and future vacancies please contact [email protected] Use the left and right arrow keys to access the carousel navigation buttons Press escape to go to the first slide Press escape to go to the first slide FAMILY-OWNED & INDEPENDENT Being family-owned and independent means security, trust and ensures we are aligned with our vision and mission to deliver not only our key principles, Quality, Integrity, Passion, and Growth, but also to be the kind of veterinary practice that we are proud of. We have three generations of the Harrison Family working within our business- Tim, our Managing Director, works alongside his daughter, Annabel, and father, Craig. Further it means that we are free to make our own decisions and are not governed by remote owners. This gives us the freedom to act in the best interests of our clinics, our team members, our clients, and most importantly, your pets. 3 generations - Craig Harrison, Annabel Harrison & Tim Harrison FEAR FREE We understand that pets are part of the family, so as standard our teams are accredited ‘Fear Free’ professionals who can prevent and alleviate potential fear and stress experienced by your pets during their visit. To achieve this, amongst many other things, our ward areas have classical music playing and softer lighting than that of clinical areas, plus stress-relieving pheromone plug ins are used throughout our wards and wider clinic. We understand the differing needs of species and as such our cat wards have individual hideaway units so that they may feel more secure, weighing scales are covered with fake grass to be more appealing to our canine patients, and we obviously use an abundance of delicious and distracting treats to distract to make the journey as stress free as possible for all. Our Reading & Kingswinford clinics are Fear Free certified OUR PRINCIPLES TOTAL WELLNESS PLAN Health plans are nothing new to our industry and are predominantly cost saving in nature. Our fantastic Total Wellness Plan not only reduces cost for routine preventative products and services, but more importantly eliminates veterinary consult fees completely and introduces a yearly comprehensive physical examination, including blood and urine screening to pick up any subtle indicators of early disease.The plan exists to remove barriers to care, and help pets live longer, healthier lives. For an informal chat about current and future vacancies please contact [email protected] Share This Twitter Facebook LinkedIn Email Other Roles Veterinary Surgeon – Doncaster Veterinary Surgeon – Doncaster Veterinary Surgeon – Mosborough, Sheffield Veterinary Surgeon – Mosborough, Sheffield Veterinary Surgeon – Stockton Veterinary Surgeon – Stockton Care Coordinator – Longton, Stoke Care Coordinator – Longton, Stoke previous post: Veterinary Surgeon – Stockton next post: Veterinary Surgeon – Mosborough, Sheffield

The Care Coordinator manages face-to-face and telephone interactions with clients and their pets to ensure an exceptional experience. The role also involves performing various administrative duties within the veterinary practice.

The candidate should be an enthusiastic, positive, and proactive individual passionate about caring for people and pets. No specific formal qualifications are listed, but a commitment to a high standard of pet-centric care is required.

• Receptionist Development Programme • Company events • 5 weeks holiday • Birthday day off • Three days off for local charity work • Private medical insurance • Employee discount • 2 free Total Wellness Plans • Gym membership contribution • CPD trips to South of France • North American veterinary conference opportunities • Team quarterly fun budget • Family and friends discount

• Service à la clientèleSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Client Experience
• Customer Service
• Administrative Duties
• Communication
• Pet Care
• Phone Handling
• Proactive Problem Solving
• Multitasking

• Healthcare
• Customer Service & Support
• Administrative

Expérience minimale

0+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

38 heures par semaine

Niveau d’expérience

Entry level