ServiceNow Architect

Job description: Job Title :-ServiceNow Architect Job location :- Onsite – Toronto, ON Experience: 10+ Years (5+ Years in ServiceNow Architecture) Key Responsibilities: Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, ITAM, CSM, HRSD, SecOps, and other modules. Define platform strategy, roadmap, governance, and best practices. Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions. Provide technical leadership to development and implementation teams. Review solution designs, integrations, workflows, and customizations to ensure alignment with ServiceNow standards. Drive platform optimization, performance improvements, and automation initiatives. Support architecture reviews, assessments, and upgrade planning. Required Skills: Strong hands-on experience with ServiceNow architecture and implementation. Expertise in ITSM and at least one additional module (ITOM, ITAM, HRSD, CSM, SecOps). Experience with integrations using REST, SOAP, APIs, MID Server, and IntegrationHub. Strong knowledge of CMDB, Service Catalog, Flow Designer, and platform architecture. Experience leading large-scale ServiceNow transformation programs. Excellent stakeholder management and communication skills. Certifications: ServiceNow Certified System Administrator (CSA) - Mandatory ServiceNow Certified Application Developer (CAD) - Preferred ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) - Strongly Preferred Nice to Have: Experience with cloud platforms (Azure, AWS). ITIL v4 certification. Experience in enterprise architecture and digital transformation initiatives.

Lead the design and architecture of ServiceNow solutions across multiple modules while defining platform strategy and governance. Provide technical leadership to development teams and drive platform optimization and automation initiatives.

Requires over 10 years of experience with at least 5 years in ServiceNow Architecture and expertise in ITSM. Mandatory CSA certification is required, with CAD, CTA, or CMA certifications strongly preferred.

• API RESTSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• ServiceNow Architecture
• ITSM
• ITOM
• ITAM
• CSM
• HRSD
• SecOps
• REST
• SOAP
• APIs
• MID Server
• IntegrationHub
• CMDB
• Service Catalog
• Flow Designer
• Stakeholder Management

• Software
• Technology
• Consulting
• Finance & Accounting
• Management & Leadership

Formation minimale

Diplôme professionnel

Expérience minimale

10+ ans

Postuler avant le

25 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable