Accounts Receivable and Collection Associate

Job Summary Responsible for notifying customers of delinquent accounts to solicit payment. Compute, classify, and record numerical data to keep financial records complete. Major Tasks, Responsibilities, and Key Accountabilities * Confers with customer by telephone or in person to determine reason for overdue payment and review terms of sales, service, or credit contract. * Receives payments and posts amount paid to customer account. * Compiles and maintains basic credit information about financial status of customer and status of collection efforts. * Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts. * Maintains records on credit risks, delinquent accounts and incomplete files. * Ensures compliance with established guidelines. * Performs other duties as assigned Nature and Scope * Refers complex, unusual problems to supervisor. * Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. Work Environment * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. * No travel required. Education and Experience * HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. * Bilingual candidates preferred (English and French) Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply Canada is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. HD Supply Canada is dedicated to providing an accessible and inclusive environment for all applicants. If you require an accommodation during the application process, please email [email protected] [[email protected]] and include the position you are applying for. This email address is reserved solely for accommodation requests; other inquires will not be addressed.

The associate is responsible for contacting customers regarding delinquent accounts to secure payments and maintaining accurate financial records. They also monitor credit files and ensure all collection activities comply with established company guidelines.

Candidates should have a high school diploma or GED and 2-5 years of relevant experience. Proficiency in English and French is preferred, and specialized skills training or certification may be required.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Accounts Receivable
• Collections
• Financial Record Keeping
• Credit Analysis
• Customer Service
• Data Entry
• Communication
• Conflict Resolution
• Compliance
• Credit Risk Management

• Finance & Accounting
• Customer Service & Support
• Administrative
• Logistics

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine