Providing tailored insurance solutions through exemplary customer experience.
Kitchener, Ontario
Heartland Farm Mutual Inc. became a legal entity, formed from the merger of North Waterloo Farmers Mutual and Oxford Mutual. These two parent companies brought together long-standing experience in serving Ontario’s insurance needs. In August 2021, Heartland Farm Mutual amalgamated with The Kings Mutual Insurance Company of Berwick, Nova Scotia. The Kings Mutual Insurance Company has been fulfilling the needs of residential, commercial, and agricultural policyholders in Nova Scotia since 1904. In 2024, Heartland celebrated 150 years in business and rebranded to Heartland Mutual Insurance, better reflecting the insurance products offered. Heartland Mutual Insurance is in your community. Whether you're in agriculture, a business owner or a homeowner, more than ever, people like you appreciate the value of the mutual insurance alternative. OUR VISION: To be the leading Mutual dedicated to fulfilling our promise with a personal approach. OUR MISSION: Providing tailored insurance solutions through exemplary customer experience-building on our legacy of protecting agribusiness and communities. OUR VALUES • Integrity – Our strong moral principles are demonstrated by our commitment to honesty and fairness in all our interactions. • Diversity and Inclusion – We recognize and appreciate diversity and value the contributions of all by fostering an inclusive environment. • Accountability – We deliver on our promises and assume ownership of our actions. • Community & Environment – We contribute positively to improve the quality of life and the sustainability of our communities. • Progressive – We seize value opportunities and embrace change. • Customer Focus – We focus on providing the best customer experience and create outcomes that deliver long term value.
Sur place · Waterloo
The role involves underwriting new business, renewals, and endorsements while managing complex commercial risks and broker relationships. Additionally, the candidate will act as a coach and mentor to junior underwriting staff.
Hybride · New Minas
Conduct detailed farm, commercial, and residential inspections to evaluate properties and identify hazards for insurance underwriting. Develop electronic reports with imagery and recommendations while maintaining documented inspection files.
Sur place · Waterloo
Manage and resolve complex, high-severity casualty claims across auto, property, commercial, and farm liability. Collaborate with legal counsel and stakeholders to ensure fair, timely, and cost-effective claims outcomes.
Sur place · Waterloo
The Adjuster Level II is responsible for managing injury claims under the Statutory Accident Benefits Schedule, including handling Minor Injury Guideline claims and non-complex priority disputes. The role involves stakeholder communication, risk assessment, and collaboration with various internal and external partners.
Sur place · Waterloo
The Senior Personal Lines Underwriter is responsible for evaluating insurance risks, negotiating terms with brokers, and ensuring coverage decisions align with corporate risk appetite. They also provide guidance to staff, identify market trends, and contribute to rate structure and pricing recommendations.
Hybride · Thamesford
Conduct detailed farm, commercial, and residential risk assessment inspections to evaluate properties for insurance underwriting. Develop and submit electronic reports containing observations, imagery, and recommendations to ensure risk mitigation.