Equipment Service Technician

Résumé du poste

The technician is responsible for repairing and maintaining dental equipment and coordinating repairs with vendors. Additionally, they manage customer relationships and promote preventative maintenance agreements to grow the territory.

Détails du poste

The Equipment Service Technician (EST) is responsible for promptly repairing and maintaining dental equipment, contacting vendors and coordinating repairs sent directly from customers and technicians to vendors. The EST will also communicate all aspects of repairs and estimates to customers, providing customer service for repair and maintenance inquiries. In this role the EST develops customer relationships and provides support with the goal to grow the territory, this includes sourcing new accounts and promoting preventative maintenance agreements. Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.

Ce que vous ferez

The technician is responsible for repairing and maintaining dental equipment and coordinating repairs with vendors. Additionally, they manage customer relationships and promote preventative maintenance agreements to grow the territory.

Exigences

The role requires the ability to provide technical support for dental equipment and communicate estimates to customers. Candidates must be able to source new accounts and manage field-based service calls.

Compétences indiquées

• Service à la clientèle · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Equipment Repair
• Preventative Maintenance
• Customer Service
• Vendor Coordination
• Account Sourcing
• Dental Equipment Maintenance
• Relationship Management

Domaines d’emploi

• Trades
• Healthcare
• Customer Service & Support
• Engineering