front desk agent
Offre en anglaisThe agent is responsible for registering guests, managing room reservations, and processing arrivals and departures. They also provide information on hotel facilities and local points of interest while handling clerical tasks.
- Sur place
- Enfield, NS
- Publié 12 avr. 2026
- Postuler avant le 29 août 2026
- 1 poste
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Résumé du poste
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Investigate complaints and claims Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Provide customer service Benefits Health benefits Health care plan Paramedical services coverage Financial benefits Group insurance benefits
Ce que vous ferez
The agent is responsible for registering guests, managing room reservations, and processing arrivals and departures. They also provide information on hotel facilities and local points of interest while handling clerical tasks.
Exigences
Candidates must have a high school graduation certificate and between one to two years of experience. Proficiency in English is required for this on-site hotel role.
Avantages
• Health Benefits • Health Care Plan • Paramedical Services Coverage • Group Insurance Benefits
Compétences indiquées
- Service à la clientèleSouhaitée
- Gestion des stocksSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Guest Registration
- Reservation Management
- Customer Service
- Payment Processing
- Complaint Resolution
- Clerical Duties
- Telephone Handling
- Inventory Management
Domaines d’emploi
- Hospitality
- Customer Service & Support
- Administrative
Renseignements supplémentaires
- Formation minimale
- Études secondaires
- Expérience minimale
- 0+ ans
- Postuler avant le
- 29 août 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
- Niveau d’expérience
- Entry level