Houseperson (Full Time) - Courtyard by Marriott Nanaimo BC

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable full-time Houseperson for the Courtyard by Marriott located in Nanaimo BC Job Purpose: The Houseperson plays a key support role within the Housekeeping Department, ensuring guest rooms, public areas, and back-of-house spaces are maintained to Courtyard by Marriott standards. This position assists Room Attendants with housekeeping operations, delivers supplies and linens, responds to guest requests, and helps maintain a clean, safe, and welcoming environment for guests and associates. The Houseperson contributes to overall guest satisfaction by providing prompt, professional, and courteous service while supporting the efficiency of the Housekeeping team. Responsibilities Shifts for this role will range from mornings, mid-shifts, and evening work including closing at 1am. Priority will be given to applicants with availability to work across all shift times. Maintains the overall cleanliness of the hotel’s public spaces by thoroughly cleaning all assigned areas daily. Cleans public areas, including floors, elevators, lobbies, hallways, vending areas, service areas, stairwells, the health club, outdoor walkways, gardens, pool, and entrance areas. Cleans and polishes floors, windows, mirrors, vending machines, and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required. Removes all litter from public spaces. Maximizes job efficiency and maintains an orderly appearance by keeping the supply cart organized and correctly stocked. Ensures hotel equipment is repaired promptly by reporting all maintenance requests in a timely and efficient manner. Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis. Takes every opportunity to impress guests and promptly responds to and resolves guest complaints. Smiles, makes eye contact, and greets guests immediately during each encounter. Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate. Follows the correct procedures for entering a guest room. Keeps voices and other noise low on guest floors, especially in the morning. Follows all applicable company standard operating procedures. Completes work projects as assigned by the supervisor and management. Performs other cleaning duties as required. Skills Work experience as a Room Attendant or Houseman/Houseperson is required Experience with industrial cleaning equipment and products, WHMIS certification an asset Good physical health and stamina Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High school diploma is a plus This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays. Amazing Benefits At A Glance: Hourly rate $21.45 - $21.88 Team Driven and Values Based Culture Employee Food & Beverage discount Medical/Dental/Vision Paid Vacation Professional development assistance Employee Assistance Program Referral program Reduced Room Rates throughout the Marriott portfolio

Maintain the cleanliness of public areas, guest rooms, and back-of-house spaces according to brand standards. Support the housekeeping team by delivering supplies and responding promptly to guest requests.

Previous experience as a Room Attendant or Houseperson is required, along with the physical ability to lift up to 50 pounds. Flexibility to work various shifts, including weekends and holidays, is essential.

• Employee Food & Beverage discount • Medical/Dental/Vision • Paid Vacation • Professional development assistance • Employee Assistance Program • Referral program • Reduced Room Rates throughout the Marriott portfolio

• Gestion du tempsSouhaitée
• Souci du détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Industrial cleaning
• WHMIS
• Organization skills
• Time management
• Guest relations
• Physical stamina
• Attention to detail
• Following instructions

• Hospitality
• Customer Service & Support
• Trades

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

22 févr. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level