Technical Analyst

About NRT At NRT, we build more than solutions: we build up each other. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests. We’re dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy, digitizing our internal processes, and implementing our unique cashless solutions. NRT believes in the value of connection and community. We believe that our diversity in skills and background make us a unique and formidable culture. Additionally, we believe in encouraging the growth of individual development, and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are, it’s all hands on deck. NRT knows that to stand firm, we need to stand together. Our innovative products and success allow us to reward you with competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. NRT has metrics designed to get you to where you want to be in your career, and we are your biggest advocate for professional development. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, collaboration, and more. Joining NRT is more than a job: it’s an opportunity to grow and discover. To learn more about who we are and what we do, visit our website at www.nrttech.com. Reporting to the Director, Product Management, the Technical Analyst’s primary mandate is to capture, analyze, and document the Functional and Technical Requirements to be used by NRT’s Development Team in relation to Software Development activities for NRT’s suite of products. This role will be a critical liaison between business stakeholders and technical teams, ensuring the documentation is precise, actionable, and aligned with architectural and operational standards. Core Competencies: Software Development Documentation Problem Solving Analysis Achievement/Results Oriented Teamwork Customer Service Flexible/Adaptability Building relationships Business Understanding Job Duties and Responsibilities (include, but are not limited to): Collaborate with cross-functional stakeholders to elicit and refined business, functional, and non-functional requirements Translate business needs into technical documentation such as: Functional Specification Documents (FSDs) Technical Design Documents (TDDs) Interface Control Documents (ICDs) Data Flow Diagrams (DFDs) System Architecture Overviews API and integration specifications Work cross-departmentally to ensure documentation supports implementation, testing, and deployment Participate in technical design sessions, sprint planning, and architecture reviews to validate requirements and ensure traceability Maintain documentation repositories and version control using tools such as Confluence, Git, or SharePoint Support quality assurance and UAT by reviewing test plans and validating that solutions meet documented requirements Contribute to the continuous improvement of documentation standards, templates, and governance processes Job Requirements: Proven experience in Technical Analyst, Software Development or related roles Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related technical field Strong knowledge of enterprise IT environments, Software Development Lifecycles, and system integration principles Demonstrated ability to write clear, structured, and technically accurate documentation for diverse technical audiences Proficiency with tool such as MS Suite, JIRA, Confluence Fluency in English (oral and written). French language is considered an asset Excellent analytical, communication, and stakeholder management skills Be able to travel internationally This is an existing vacancy. The base salary range for this role listed is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks. NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.

The Technical Analyst is responsible for capturing and documenting functional and technical requirements to guide the software development team. They act as a critical liaison between business stakeholders and technical teams to ensure precise and actionable documentation.

Candidates must have a Bachelor's degree in Computer Science or a related technical field and proven experience as a Technical Analyst. Proficiency in MS Suite, JIRA, and Confluence, along with the ability to travel internationally, is required.

• Medical Insurance • Dental Insurance • Vision Insurance • Employee Assistance Program • Paid Time Off • Individual Growth Plans • Professional Development Training

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Technical Documentation
• Requirement Analysis
• Software Development Lifecycle
• Stakeholder Management
• System Integration
• API Specifications
• Data Flow Diagrams
• Jira
• Confluence
• Problem Solving
• Functional Specification Documents
• Technical Design Documents
• Product Knowledge
• Atlassian Confluence
• Financial Technology (FinTech)
• Sprint Planning
• Time Off Management
• Git (Version Control System)
• Technical Requirements
• Technical Design
• Advocacy
• Acceptance Testing
• Adaptability
• Application Programming Interface (API)
• Artificial Intelligence
• Software Development
• Systems Engineering
• JIRA
• Technical Analysis
• Customer Service
• Software Documentation
• Version Control
• Communication
• Computer Science
• Information Technology
• Continuous Improvement Process
• Data Flow Diagram
• Digitization
• Payment Systems
• Employee Assistance Programs
• English Language
• Traceability
• French Language
• FS Design Studio
• Functional Specification
• Functional Requirement
• Gamification
• Governance
• Leadership
• Marketing

• Software
• Technology
• Data & Analytics
• Engineering
• Finance & Accounting
• Technical Analyst
• Technical Consultant / Analyst
• Systems Analysts
• Computer Systems Analysts

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine