Hyundai Capital AmericaSource d’offres vérifiée

Sales Planning & Retention Associate

Offre en anglais

Toronto, ON
Sur place
Publié 15 sept. 2026
1 poste

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Type d’emploi: Temps plein
Niveau d’expérience: Intermédiaire · 2+ ans
Formation minimale: Baccalauréat
Langue de l’offre: anglais
Heures de travail: 40 heures par semaine

Résumé du poste

The associate will manage sales databases, create reporting dashboards, and provide data analysis to support marketing and retention strategies. They will also collaborate with IT to automate data processes and serve as a liaison for operational system issues.

Détails du poste

Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai and Kia dealerships and 30 Genesis distributors nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers. Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our employee programs to the unique design of our offices, we strive to create a connected, fun, positive, and rewarding workplace where employees feel appreciated, proud of their company, and deeply invested in HCCA’s success. Global One Company: Many countries. One identity. Hyundai Capital has offices around the world, including South Korea, the United States, China, the United Kingdom, Germany, and Brazil. Our work environments follow consistent themes that represent our global values: simplicity, collaboration, symmetry, and elements of nature. Position Details: Responsible for managing data and reporting within the Sales Planning & Marketing function, with a focus on enhancing the value of the information shared. This role involves creating and maintaining reporting dashboards and collaborating with Sales, Marketing, and IT to implement automated solutions. It also includes providing data and analysis to support retention strategies and serving as the key liaison with Credit and Funding to troubleshoot system issues related to program execution and availability. Duties and Responsibilities: Maintain and enhance sales databases and reports Support dealer-level reporting & initiatives Prepare regular (weekly/monthly) reports internally and externally (Global Headquarters/Brand Partners) Create and maintain reporting dashboards using Tableau and other tools Work with IT to add efficiencies by automating data transfers, data loading, and data extraction. Maintain collaborative, cross-functional relationships to develop and implement automation ideas within Sales Dept. Support retention reporting and strategy by providing the required data and analysis. Areas of focus will include Customer Journey Strategy, Lease-End Survey results and Retention Strategic Initiatives (SIs). Provide analytical support to Sales & Marketing program development. Update and monitor sales, financial and risk assumptions to support program pricing Provide sales and pricing analysis for Performance Review activities Support Sales/Credit/Funding on operational needs Assist with Hyundai/Genesis/Kia OEM liaison efforts for program uploads into LOS and DealerTrack/RouteOne. All other duties and ad hoc analysis as assigned, including the delivery of ad hoc reporting/data requested by Global Headquarters. Work Experience: 2-3 years of competitive sales analysis experience. Experience in automotive sales and/or automotive financing. Education & Certification: Bachelor’s degree in finance, or Business required Knowledge, Skills & Abilities: Advanced proficiency in MS Excel, PowerPoint, SQL. Experience working with Tableau, SAS databases, RPA, and analysis tools is preferred. Experience with VBA and advanced macro programming (MS Office) is an asset. Expert-level skills in financial calculations and business case development to support product/pricing actions. Strong analytical and logical thinking skills. Ability to problem-solve and troubleshoot effectively. [Location Update] Effective June 2027, Hyundai Capital Canada’s head office will be relocated from downtown Toronto to the Airport Corporate Centre in Mississauga. Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This posting is for an active, existing vacancy. Hyundai Capital Canada is currently hiring for this role and applications are being reviewed as part of a live recruitment process.

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Exigences

Candidates must have a bachelor's degree in finance or business and 2-3 years of competitive sales analysis experience. Proficiency in MS Excel, SQL, and Tableau is required, along with experience in the automotive finance industry.